Banh Mi & Rolls Factory

"I ordered the pork lemon grass and fried egg today. The pork was extremely dry, And to my knowledge you can’t possibly over cook pork like that any person would know it’s wayyyyy over cooked. I personally think they used old meat that was precooked and just heat it up. It’s extremely dry I’m telling you. The worse Vietnamese pork I’ve ever had. Martinez needs better viet restaurants and this ain’t it."

"I just had a bad experience. I wanted to order a sandwich because I’m hungry but when i tried to order, the woman made me use the ipad kiosk. Then I ordered lemongrass pork sandwich which was extremely hot (spicy) yet there’s was no way for me to know this. When I went back she declined to make me a new sandwich. I will NEVER eat here again. Be careful with anything that you order!"

"9/23/23 I had been waiting for this place to open for the longest time since I saw the sign up. Well today was my chance. I went there and had to wait about five minutes for my order, but that was ok. I had placed my order online with Grubhub and was hoping it would be ready when I arrived. I had to ring the bell to ask them about my order. It wasn't ready because they didn't acknowledge the order was ready for pick up on the app. So they made my order. It was fine waiting. I got home and I didn't eat the sandwich right away which didn't really make a difference for me. The sandwich was sad for me. I had ordered the five spice chicken sandwich and it was kind of salty to me. Also, there was only carrots and cilantro in the sandwich besides the meat. The carrots and cilantro was chopped up and I wasn't used to that. I was bummed out and let down. The bread was good, but that was the only thing going for it. Overall, I've had a better banh mi at other locations. I had high hopes and now they're dashed. Kibi's Cafe does a very good job with their banh mi. It's smaller in size, but the way I'm used to a banh mi having eaten them in San Francisco growing up at Little Paris in Chinatown."

"The collective dining room is THE highlight of this restaurant. The baguettes are also another high point. The pork, spread and lack of veggies made a disappointing meal. An upgraded fried egg was also noticably missing from two of the three sandwiches the $1.50 add-on was made. Thai tea and Taro shakes were below standards as were was the Avocado shake. A novel ordering system made from a kiosk incorrectly allowed the taro shake only to be ordered as take out, so the entire order was converted to take out with assurance from staff it would be converted to dine in. Alas all of the mediocre food was delivered in a plastic bag with drinks on their sides. Five minutes after beginning to eat our meal in the delightful upstairs dining room, a text was sent informing us that our order was ready for pickup. Although my individual experience may not reflect the next orders you may make. While in Martinez you should try Banh Mi &Rolls for their delicious bakery skills and fun, relaxed group dining area."

"A perfect banh mi. A solid French baguette with just the right amount of crunch. Fresh veggies and flavorful meat. The spice level was also great too (you may want to pick off a few jalapeños if your sensitive). Just all around a great stop in Martinez."