A B Insurance Agency 705 West Inskip Drive, Knoxville, TN 37912

"I DONT Recommend these people! The women in the office is a lier, so is the man, they told me they’d get me the cheapest policy no matter what it took! He even made the comment about lying to get an accident changed from at fault! she told me I couldn’t cancel my policy after only having it for eight days, that I had to wait to cancel until after the month because I paid the first month which is a lie you can cancel a policy at any time, I was told that they would help me find the cheapest policy that he was going to do whatever it took to get one of my accidents changed from at fault which was a lie. I told them I was at fault of the accident that I didn’t know what the police report said I told them everything that happened, they lie to me to get me to sign up for their policy so I went from pay 415 down and 400 and something a month to it going to over 800$ a month because after he can get you to sign a policy he gets to keep 10% of the entire policy if you cancel early so they try to get you to go ahead and sign your policy even when they know they’re not gonna be able to get you the policy you agreed to from the beginning! When I called to cancel the policy she told me they couldn’t cancel the policy that they do not do refunds so I called the actual insurance company and they told me about the 10% and told me I could cancel but they’d be keeping 10% of the entire policy which made it to where I would only get 110$ back of my 415! The women in the office told me she was going to have the man call me, he never did it’s been four days later! I’m calling The BBB tomorrow they give you false information and tell you what ever it is you need to hear to get you to sign a policy with them, they aren’t honest nor do they answer the phone I would not recommend them they are only trying to get paid They don’t care about your best interest, or what you can afford! to them your just a check and to be honest I should have went with my first instinct when I seen these people face to face just based on first appearance will tell you everything about these two people! Before you get a policy with them make sure you no your stuff cuz they will try to take advantage of you!!!"

"Al is always very nice n dies give u the best deals on insurance. He's an all around good dude!"

"Fair. We used him for years and was very satisfied. He’s a great guy, but in the last year or so, we’ve found it hard to reach anyone by phone and had to physically go not there to make changes. Would recommend to find you the cheapest rates, but not if you’re in a hurry."

"We have been with AB Insurance for 18 years, and we love them. The owner, Al, is fantastic and will work with you and do what he can to help you. Great owner, great insurance agent!!"

"I have used A B Insurance for over 10 years, and they provide the best customer service available. Al Brinegar is always professional and helpful, saving me money on my auto insurance. He was more than helpful during a claim process I was going through. I would highly recommend this company."