McDonald's 409 Paradise Road, Modesto, CA 95351

"0 stars for management, 5 for the young woman that helped me. Was asked to go out front and there were no spaces except one far from the entrance. Never happened to me before here. Parked in the one spot, then moved closer. Order was taking long so I went inside and my order was gone because they couldn’t find me and assumed I had left. The manager (tall white guy) asked if I had my receipt. I told them I asked for no receipt (a girl at the pay window had asked me if I wanted one like she’s supposed to and I said no). A nice young woman comes to retake my order since it wasn’t simple and I can hear management yelling at her to come to the back. What’s she’s supposed to do, drop her pen and paper and leave me there? No way whatever they needed was as urgent as the manager was making it sound. Later on I could hear a male manager or team lead angrily criticizing her from the lobby. Totally childish and unprofessional of him; it accomplishes nothing. She wasn’t even the person that met me at the pickup window, meaning she had no reason to have an image of me or my car. This Macdonald’s is the fastest of any fast food restaurant I’ve ever been to anywhere. It’s a shame it seems they’re achieving that by means of workplace hostility and intimidation. Management was well within their ability to check their facility cameras where my car would’ve been visible, and instead chose to abandon the order and misplace blame for their mistake onto the only employee who addressed me with a friendly and helpful tone while resolving this. Yeah she couldn’t find my car, neither did they and that’s the entire point of their management title: broader functions. I actually hesitated to write this because there was so much tension back there that I got the impression the young woman might be penalized if I made any sort of complaint. I shouldn’t be able to get that impression from 10 minutes of sitting in the building. To the manager/team leads in the back who were audibly frustrated: I’ve worked in fast food, fast casual with fine ingredients, and I’ve managed teams in the tech industry. Your particular brand of personnel management is short-sighted and elementary. I hope you’re able to unlearn being a tool long enough to understand that your conduct in this instance increases the likelihood of costly errors and is unnecessary to efficient operations."

"Always a wait even when I order through their app .. they seem to always wanna forget things out of my order, and drive through always slow even with zero to one car at most in line . 0.o"

"Christian is an excellent barber!!! I highly recommend him if you want a fade, etc!!! He's top notch!!!!!"

"I orders an items from the menu that takes a while to come out so they politely asked me to wait and because it took longer than expected one of the younger male employees apologized and made sure to get me my items as soon as it came out to ensure I wouldn’t both wait long AND have cold food. I wish I would have gotten his name but it was GREAT CUSTOMER SERVICE !!!!"

"I ordered a chicken delux and this is what I got. Of course, it's all going in the same place but presentation matters. Fast food or not.. You're getting paid more than most people and this is what we're getting? Please, by all means.. Do better :)"