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Best Buy
2650 41st Avenue, Soquel, California, United States
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About the Best Buy
Best Buy is a leading electronics and home goods store located at 2650 41st Avenue in Soquel, California. Our Home Experts are available to assist you with a wide range of solutions, from setting up a home theater to designing your dream kitchen. Whether you prefer to shop in-store or online, we are here to help.
At Best Buy, you can choose from a variety of open-box items that are discounted to help you save money. Our selection of open-box products is always changing, but you can trust that they are covered by our Return and Exchange Promise. Additionally, you can apply for a seasonal job at Best Buy and enjoy an amazing employee discount on the tech products you love.
Visit our in-store showrooms to receive expert advice and explore a selection of premium products. Our stores also offer services such as Microsoft product demonstrations, Apple device repairs, and Trade-In programs for eligible items like mobile phones and tablets.
Experience the convenience of voice assistants like Google Home and Alexa, which can help you with tasks such as playing music, controlling smart devices, and providing information. At Best Buy, we are dedicated to providing top-notch customer service and a wide range of high-quality products to enhance your home and lifestyle.
Photos of Best Buy
2650 41st Ave, Soquel, CA 95073, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Best Buy
"My latest visit was disappointing, not because of anyone at the store, but due to the online tech repair appointment person. After setting up an in-store appointment, I was told on arrival that only things with an existing warranty of some kind could be worked on. My 6 year old TV in the back of my car did not qualify. Too bad the appointment person didn't tell me this beforehand, as I drove in a long way from the mountains for nothing. I'll keep my prior 4-star rating as it was not the local store's fault. I called the local number but I guess the call was routed to somewhere else in the world."
"I feel I was unjustly profiled cause I'm tattoed,I wouldn't be lying if every employee asked if I was finding everything alright..yeah no, I'm not finding piece of mind. I just felt disrespected by them taking any item I was thinking about getting and bringing it to the register 'for me:"
"The advantage of going into the Best Buy store is that you can actually compare different options with information provided by a knowledgeable sales person. No pressure, pleasant interactions, prices comparable to online. We have shopped here for refrigerators, mobile phones, and most recently smart watches. These people have struck the balance with the online competition. They are a great place to shop."
"Went in to grab some chargers and cables for my new phone. The help assistants at the front were either lounging around or flirting with each other, but I’m a strong independent woman, so I didn’t mind and went to look for what I needed on my own. I didn’t find it, I went to ask for help, and the woman waved me back in the direction of where I just came and told me if I couldn’t find what I needed they were probably out of it. I went to the check out and then was asked to stand aside and wait because the checkout person said that they were sure that they had the item I needed. I watched several employees at the front who were supposed to be helping customers like me laugh and flirt and literally push each other around playfully, while I stood waiting for the checker to help the people behind me (who just kept lining up). I waited for way too long and considered leaving when finally one of the checkers (who told me he wasn’t supposed to leave his post) took me over to the area I just was and helped me find what I needed. The best part is the cables I was looking at were right near the front, when the lady who “helped” me initially waved me away, she EASILY SAW that I went down the wrong aisle. Was she just too lazy to help find what I needed? Is that not her job? What should’ve taken 5 minutes ended up taking 25. Do better!!"
"Received outstanding customer service from nick who helped us upgrade three of our phones. He was fast , efficient, knowledgeable, and thorough ! Only reason for four stars is Best Buy charges $8 to have a screen protector put on . That’s ridiculous."
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