Chili's Grill & Bar 899 El Camino Real, San Bruno, CA 94066

"Do NOT go to this location at night!!! Their white male shift manager is highly defensive, aggressive, and stubborn. I had placed a curbside pick up order and it said it would be ready at 8:55-9:00pm I arrived at 9pm and checking via the app, stating my vehicle make, model, color, and the spot number I was in. Two chili employees that appeared to be handling togos based off being seen working behind the counter, took turns walking out the front door to hit vapes. It wasn’t until the female employee once she was outside noticed me in my vehicle and went back inside to speak to her male colleague, I knew they were talking about my order based off being pointed at repeatedly by both parties. Her male colleague comes back outside and asks me the name of my order thinking it was someone else’s. I corrected him and gave my name “Lana”he said okay and went back inside. Now I had assumed that since i had notified them in two different ways at that time that the curbside order would be brought directly to my vehicle. It wasn’t until 9:47pm after I had been waiting so long, I went inside the store, said the name of my order and the manager confirmed like it’s BEEN there, I noticed the ice in both my drinks were melted, food was not hot, indicating the order had been sitting there, I attempted to ask how long the order was sitting there for only to be approached by their manager cutting me off, wanting to go back and forth, and stating they don’t bring orders out and they just started this service…? Like okay but what is the definition of curbside chilis? Curbside is by a curb, outside, my order did NOT SAY TO PICK UP INSIDE IF ITS CURBSIDE!!! The manager of that shift needs a buddy manager or that whole shift itself needs to be changed, I feel as though this manager had too many employees to manage, therefore he wasn’t notified of his employees vaping, orders not being brought out, I was not the only car that assumed curbside would be brought out either, there were two other vehicles there parked in curbside who most likely got their orders after me after they saw me go inside the establishment. To top it all off, the managers excuse was that they were busy on the INSIDE, my thing is don’t have a service available if you cannot fully cater to it! Highly disappointed!"

"Delicious, only that my meal took me a long time and arrived when almost everyone had finished and I didn't eat to my heart's content but it was great and the service was super good, I would return without a doubt"

"Love Chili’s food! Been here so many times and will continue coming coz they never fail to impress me with their quality and customer service! Totally recommend their fajita combo! Absolutely amazing"

"Amazing service, and great good. I was a tad hesitant about how the Chili Philly would turn out, because I've had Philly cheese steak sandwiches at other restaurants before where the meat was hard to chew. But this sandwich was tender and full of flavour. I thoroughly enjoyed it, wolfing it down within minutes. I was amazed at how quickly the food came out. We were a party of 5, and there was less than 10 minutes of waiting time."

"Overall it was a nice dine in experience. Good ambience, energetic servers, ample of parking space and good food quality. I loved their southwestern eggrolls and mango lemonade. Molten Chocolate Cake is a must try!"