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Ferguson Bath, Kitchen & Lighting Gallery
861 East El Camino Real, Mountain View, California, United States
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier destination for homeowners and designers looking for top-quality products for their home renovation projects. Located at 861 East El Camino Real in Mountain View, California, this institution offers a wide selection of bathroom fixtures, kitchen appliances, and lighting options to suit every style and budget. Whether you're looking to update your space with a modern touch or add a classic element to your home, Ferguson Bath, Kitchen & Lighting Gallery has everything you need to create the perfect look. With knowledgeable staff and a vast inventory of products, this store is the go-to destination for all your home improvement needs.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
861 E El Camino Real, Mountain View, CA 94040, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"Peyton was outstanding. We knew what features we wanted and she recommended fixtures that delivered those features. She put together quotes from 2 different manufacturers so we could compare."
"if possible, stay away from this place. They are pretty useless when something goes wrong. the worst part is that they just don’t respond. In my situation, 1. I bought a 48” range and compatible hood. They ordered a 36” hood. The exchange and replacement was a nightmare. They overcharged me by a couple of hundred dollars. Still not resolved. 2. Bought two dishwashers. One of the broke because they dropped it while loading. They offered a panel ready dishwasher and ordered a panel. They gave me the panel and promised to install the panel. Six months passed, no one showed up. I did it myself. 3. Toekick of the refrigerator was missing. They promised to order replacement. Nothing yet. 4. They delivered a refrigerator with a ding on the panel. No response to repeated requests. I was dealing with a manager named Mustafa. I waited patiently to see if they solve any of the issues before I posted this review. I see similar responses from other customers."
"We just had a wonderful experience with Meyer Appliances. We had to replace our wall oven and found the entire process flawless. Moustafa called with information about models in stock. We ordered. Two EXCELLENT technicians checked the electricity and the dimensions of the space. The same two technicians removed the old oven and installed the new one. PERFECTION."
"We purchased about 50k in appliances from Meyer Appliance in August 2019. We were remodeling our entire home, including the kitchen and upgrading all appliances. We started working with James (Sales person) and he was very attentive to our needs. We chose to purchase all appliances from Miele, they had about 10% of a rebate if we were loyal to the brand. Covid-19 hit in March 2020 and we were still not ready to receive the appliances, everything shut down and construction slowed down because of new requirements. We have our appliances delivered and installed only in July 2021. We were never able to get the promised rebates and James that was so attentive of the sale did not assist us. We also paid installation fees and got one-year additional warrant from Meyer service that was not fulfilled. We are still under a 2-year installation warranty but Meyer does not respond service calls or manufacturers service calls for that matter. This morning I had Miele come service my dishwasher and have a $1,000 bill for fixing the control panel. This should be free of charge if Meyer had responded the service call considering they sold and installed the appliances. Very disappointed with their service."
"Monica is a nightmare, the worst sale person I have ever seen. I placed an order for a fridge and freezer back in April 2021. Was told the promised delivery date is Oct. 5 2021. Patiently waited for 6 months. No delivery as promised. Called Meyer Appliance office. Monica picked up the call. Very rude. Basically said I have to wait at least one more month or even longer. If I don't want to wait, then cancel it. Not even tried to keep me as a customer. I guess because she was not the one who helped me to place the order back in April, so she cannot get any commission fee anyway. I was very irritated, and said fine. The next morning, I called her to reverse the cancellation saying I have waited 6 months and okay to wait one more month. Monica still very rude. Said the cancellation has been done and cannot be reversed. If I still want the fridge and freezer, she will place a new order and the new waiting time will be June 2022. I have to either choose to wait until June 2022, or get my refund now. If she had told me if I cancelled I have to wait until June 2022, I would not have cancelled my order. She totally ruined my order which I have patiently waited for 6 months and totally ruined her colleague's work. I will never want to work with this store again as long as Monica is working there."
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