Car Care Auto Body & Refinishing

"Very poor customer service, totally unacceptable work done on my car. They replaced my bumper with a new bumper. They painted the new bumper to match my car paint job. Two weeks later when I washed my car the paint they applied on the bumper started coming off, due to improper priming. I went back to the shop, the service writer looked at it said they would make it good. Took my information, supposedly ordered a new bumper (I don’t know why, instead of just re-priming and repainting the existing bumper that they just installed.) They said they would call me when the new bumper came in. They never called. I called them four or five times asking when the bumper would be taken care of, leaving messages on their customer service phone line which rarely gets answered by a human. They have never responded back to me yet. even the owner made a commitment to me to make the work good but nothing has happened after two months have passed. Please do not patronize this Shop! They are incompetent and unreliable. Enough said."

"James and his crew do excellent work. A+ auto body shop. The truck looked better than ever."

"Bad experience, if I could I give them 0 stars. Over a month took them to get my car fix. On consequence my rental was due and I had to pay over $500. For the rental. I asked them to take the responsibility, at least to help me to pay half of it, to be fair. They just said it was not their fault and I answer neither mine, but because you didn't do your job and finish at the first estimated time you gave me witch was in about 10 days, normal time. Now I have to pay a lot $$$ for a rental. They just kept standing the estimated ending time. They never answers or confronted the problem. Absolutely terrible customer service. Over all they just do an average job, if you want to waist your money and time go to them."

"This is the only body shop I trust with our family cars. Very professional and polite. Prices are fair. Work is high quality and completed quickly."

"Excellent service, would use again, have recommended them to friends. I bought a 2019 Toyota Mirai and that same day ran it into a concrete pole. :-( Ryan gave me an initial estimate of $7,000 -- there was extensive damage and a door had to be replaced. I had never had body work done before and Ryan clearly explained everything to me. The shop worked with my insurance (21st Century). All I had to do was file a claim and talk to my insurance's claim adjuster. Total cost ended up being $5,500, so they beat their estimate. They told me it could take up to 2 weeks to fix the car, but it was done in 5 days. The work is beautiful -- you can't even tell which side was damaged."