Panera Bread,

1700 Northridge Mall, Salinas, CA 93906, United States

"No wi-fi at a chain that is supposed to cater to people who want to sit and get some work done. The description literally says "Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi." The food is good, the place is clean, but it's just so overpriced. For the prices they charge just go to a local cafe and then also go to a better brunch spot."

"The attitudes of the employees are BAD. Don't ask a question or you are treated with sarcasm and a real bad attitude. This last week the employee Yaya was confrontational smart mouthed and using hand gestures to go with it. All of this attitude because I asked why I ordered online to pick up inside and the store was closed. I was in drive thru stuck for 20+ minutes as my food sat there. As I figured, the food was very cold. Her response was, "I don't know what you want me to do, we are short staffed" (throwing around hands like she wanted to start a fight). I see this location closing down at some point. Not because of bad food, but rather poor service. Sad."

"Eat anywhere else but here. Terrible experience not from the food but by the manager Lucero shift lead Naomi Luna and register clerk Cassandra. After receiving my food I needed a spoon and asked Naomi where the spoons were and she replied with a rude remark by telling me it’s on my plate. Once I found the spoon she then begun to stare me down by trying to intimidate me with an evil glare and as I sat down at my table she then yelled across the room what am I looking at do I have a problem. At this point I lost my appetite and when I asked for a refund from Lucero the manager she didn’t apologize for my experience but then begins to try and refund me a partial refund. Then the register clerk Cassandra begins to harass me by telling me to get out of the store and make disciple remarks by while giving me dirty looks. This display of antagonizing a guest while trying to promote violence is not acceptable. All I wanted was a refund after I was treated horribly by Naomi for asking for a spoon. Don’t waste your money here go to Monterey they are a lot more welcoming and have years of experience in their service and their restaurant is actually clean unlike Salinas."

"I've been to Panera 4 or 5 times and twice at this location. This time with my son. The staff is very friendly and provides excellent service. The food is also really good. I had a roasted turkey sandwich with avocado, bacon, lettuce and tomato on country style bread. I should have ordered a half with a salad as I've had previously. It was huge. The bread is as good as you can get, the turkey was sliced about a 1/4 inch thick with crispy greens, tasty bacon and tomato and the right amount of mayo. It came with a bag of kettle chips that were fresh and crispy. My son had 1/2 a steak sandwich with horseradish, cheese and greens with french onion soup. He liked it very much. An assortment of self serve drinks and coffee are available and different. Blood orange, mango, strawberry lemonade and some are caffeinated. Won't hesitate to visit a Panera for a quick healthy lunch."

"We all know about the delicious food and coffee, but it's also great to know that the food is healthy and antibiotic-free. It's a great place to hang out and work or meet, and the outdoor seating area comes in handy when the weather is good."