Black Bear Diner,

4927 Junipero Serra Blvd, Colma, CA 94014, United States

"When arriving, we were seated by a server. This is my second visit to this establishment. Upon being seated we ordered drinks, a sweetened iced tea the drinks came out. I was served unsweetened tea which had to be returned. This is my second visit as a Google reviewer to this establishment. My First visit and review of this place two months ago wasn’t very favorable the last time. This is a typical American Greasy spoon restaurant. I definitely had reservations about coming back here and eating a second time especially after the very first time here. The atmosphere was cold inside, and at the table the condiments and the bottles were unclean. And we’re not full. I ordered a fruit bowl as an appetizer before the main course. I also ordered chicken sausage links with a sunny side up eggs with french fries, white toast and an order of bacon. The meal came out for a late breakfast upon serving me, the server dropped one of my fries on the floor from my plate and just left it on the floor and walked away.. immediately my order was wrong. They had served me a chicken fried steak with country gravy. Instead of the chicken sausage links. And the Food had to be returned to the kitchen. Some time later, the food came back out, with the correct order, the appearance of the chicken sausage links over cooked and greasy to the look and to the taste. The Fries were cold after the first order mistake that was wrong being returned to the kitchen the eggs were now also cold and the toast was luke warm. All because the original order was wrongly placed by the server and made by the kitchen my bacon had gone cold by then by the time the rest of the meal came back out again. Bacon was overcooked and two crispy that it was crumbly. For dessert I ordered a banana cream pie that arrived. It was very appealing from the outside, but was warm in the middle. For something that is probably frozen and defrosted in a microwave by the kitchen which this should be refrigerated. The cream on top was warm. The cream was prepackaged and these pies are probably ordered from another supplier. The banana cream pie the bananas filling were at the bottom and off color brownish. The taste of the banana cream pie was very unappealing, overly sweet and left a bad taste in my mouth and I refused and couldn’t finish this desert . So for an $80 order for two people. I found the quality of food and the service very below par and this disappointing. Upon leaving I was sickly ill from the quality food that was served. I can see the definite reasons why they have declining ratings being at present a 3.0 stars on Yelp and on Google this place has bad reviews by customers. Definitely not a place i would not recommend this place as the food preparation and the quality of food were definitely not healthy and was not budget friendly. Food is overpriced. And I can also see the staff don’t enjoy the job and are not very customer service orientated. This will definitely be one place I will put down and not recommend to frequent for a meal. there’s a lot more cheaper alternatives and better quality food and service to be found."

"We order classic ham egg Benedict and order of 2 pancakes. The pancakes were about 7” in diameter and very fluffy but the breakfast syrup was corn syrup. For the price they should provide real maple syrup. The egg Benedict were acceptable and pancakes are ok"

"There was plenty of seating available on a rainy weekday when we went to Black Bear Diner in Colma. The restaurant is country bear-themed and charmingly decorated with trees and bears throughout. The menu is printed on newspaper and features contributions of shout-outs of their employees in the front, an extensive menu on the inside, and their story on the back. Interesting reading! We ordered a breakfast entrée (scrambled eggs with large sausages, homestyle hashbrowns, a side of grilled ham, and toast), and the blackened pesto salmon (which came over sauteed spinach and tomatoes, diced sweet potatoes, and mashed potatoes with gravy). The food was good and the portions were huge! All in all, I recommend coming here for a nice meal, at a great value, in a cozy restaurant! Oh, and they have awesome looking desserts and a small gift shop, too!"