Firestone Complete Auto Care 1001 Hilltop Mall Road, San Pablo, CA 94806

"We hit a hazard on the freeway resulting in complete blowout and multiple warning lights after spare tire change. We immediately came to Firestone and even though it was Sunday, Felix got us in right away and Juan replaced the blown tire. Both gentlemen are extremely kind, helpful and professional, easing our anxiety and getting us back on the road very quickly. We’re very grateful to Felix for his personal kindness as well as Juan for his fast and proficient technical skills. Above and beyond! Thank you gentlemen!"

"Peter my customer service rep was knowledgeable, he informed me of the best options. Spoke to me about the quality of my existing tires. He helped me make an appointment and did not pressure me to stay when the time did not work for me. The store was clean and tidy very comfortable to wait in. Peter kept me updated and informed and provided exceptionally courteous professional service. We will definitely be back"

"Arrived late on a Friday evening after blowing a tire driving from Sacramento. When googling tire shops near me, Firestone was not on the list. After calling other shops who were either too busy or closing soon I found Firestone on Hilltop. Again it was late Friday and I didn’t get a tow until after 5, they were able to help me get back on the road. Super grateful for the easy experience after a chaotic day. Felix, had excellent customer service and super polite and professional. Thank you!!"

"I highly recommend this Firestone location . I have been to other tire shops and this is by far the best. GREG is amaZing! And helped me in a bind with tires. He has helped me tremendously multiple times with my tires. I have been coming here for all my tire and car needs. The staff is always friendly and helpful. Thanks Greg for always being resourceful and quick to help me with my car."

"Friendly service @ the front desk. They found my information (lifetime alignment) faster this time. Applied an oil change 'coupon' ❤ for me without bringing one in. Synthetic oil $59. Waited in there spacious waiting room from 11-1 p.m. So, 2 hrs, but fresh water & coffee available. Tv was on, so time passes- and use my earplugs for quiet. Easy to make appointment by phone; recommend it!"