Thermador Group

"Does not provide service in Napa/Vallejo area - seems like false advertising as their address lists them in Vallejo. Was hung up on when I asked why they don’t service their own area."

"They were able to fix my stove, which was not igniting. This appliance repair firm was responsible, and they assigned me a very skilled and competent expert for the work. I'm impressed that they finished it in under an hour. Thank you for your amazing job!"

"The technician that Thermador Group dispatched knew how to repair this cooktop that was not igniting. His patience in testing the equipment was commendable. He thoroughly explained everything to me, particularly what he was doing. He also sent me a note outlining some preventative actions. He was a wonderful person. Thank you once again!"

"I was very thankful that I found this appliance company. Their technician was excellent in repairing my cooktop not igniting today. He went above and beyond in doing it and answered all my questions without any hesitation. Strongly recommended!"

"My refrigerator/freezer stopped working, so I called Walter at Thermador Group to come to take a look since he was highly recommended on Google. When he arrived, Walter was very courteous and professional. He checked the refrigerator and determined what was wrong and proceeded to replace one of the electronics. With the unit working, he packed up and left. Unfortunately, the refrigerator stopped working that night. I contacted Walter and he immediately ordered a new part and installed it as soon as it arrived. He then discovered that a switch was only connecting intermittently (the issue did not present itself during his initial evaluation) so he replaced that and everything started to work perfectly. Walter's diligence in checking the entire refrigerator to diagnose the problem really impressed me. He did everything in his power to get my refrigerator fixed. I would use him again and highly recommend him to others. Very fair pricing and quick responses to phone messages and texts. Great job Walter, thank you!!!"