Pick-n-Pull,

1015 Market Avenue, Richmond, CA 94806

"I would give them negative rating but unfortunately 1 star is the lowest rating. They gave me 4 hour window to pick up my car. Three hours into the window I called as they were to call an hour before to confirm which they did not. I had taken time off of work to accommodate their schedule. When I called them if they are still coming to pick up my car, they made some lame excuse about ‘driver’ being busy with other pickups’ and that they won’t be able to pick up my car. Absolutely inexcusable and unprofessional way of doing business. But also they are in Richmond - what was I thinking?"

"Had an appointment 3 days in advance. They gave me a 4 hour “window “ for pickup of my vehicle. I called 3 and 1/2 hours in to ask and I was rudely told they don’t need or want my car now and to call someone else. Driver was too “busy”. I said OK."

"Worse employee. I have to come 2 times just to make pre inspection.arrived here then , employee want to go to lunch and wait more than 50 minutes again. Think twice before you came here"

"The Richmond location has a large inventory, and the staff I've dealt with twice is pretty friendly and competent. How ever, unlike every other PnP in the Bay Area, they do not answer their telephone at the "Store". No message option, no caveat that no calls will be answered, just phone ringing fifty times. Super inconvenient if you have a question not answered via the web page."

"always new cars and a great place to find parts. open all the time and the staff is super nice and super helpful. Especially Kerry."