Starbucks

"Lobby opens at 6am, even though it says open at 5:30. Staff is very rude & won’t help you. Terrible customer service. They must be so used to abuse homeless people give them they’ve grown insensitive to regular people on a tight schedule."

"One of the slower drive thru's of all the Starbucks. I have been to this one a few times and the line seems to always move slower than other starbucks. Everything else is the same though good service. The drive thru is on the crowded side, reason being the road/lane next to you is the bank teller drive thru. So it can get crowded and busy leaving people getting frustrated with one another, as sometimes the starbucks patrons block the road to the teller."

"The drive thru was so fast excellent service very very happy my pumpkin spice latte was so hot the whip cream melted it was so creamy so yummy very very happy"

"Great new building and location; unfortunately VERY poorly managed and maintained. Cleary not enough employees to make sure that customers are taken care of in a timely manner or the store maintained appropriately. Waited longer than we should have for two drinks that were more than half ice. The one garbage can inside was full, they needed to restock merchandise on the shelves, and actually clean the glass, rather than wiping it down with dirty towels, leaving dirty streaks and splash marks all over the glass. The "low maintenance" furniture and layout was still screaming for repair and all the girl behind the counter could say was I'm sorry as she focused on satisfying the drive thru drinks and alienating customers walking through the door. Hands down the worst customer service experience I have ever seen in ANY Starbucks location ever. Wanted to utilize the WiFi inside, but unfortunately it wasnt working either. Starbucks mark-up on drinks is at least 70% and this location has the potential to make a killing! Wake up store manager, district manager, regional manager; this location is giving Starbucks a very bad reputation. Read all your one/two star reviews, they are all pretty consistent with the service at this location."