Starbucks,

2800 Dublin Boulevard, Pleasanton, CA 94588

"Great customer service, Everyone was very cheerful and in the holiday spirit. I received my coffee within minutes of ordering and it was exactly what I wanted. The seating area was clean and neat. Made my shopping trip worth it."

"Customer service is first priority in any business establishment. When a customer walk up, acknowledged the customer "Hello and we'll be right with you". Not 4 to 5 staff in your face and NOT one of them acknowledge you, also no other customers was in line, just me, they were not busy, just too busy chatting among each other. When the cashier walked up several minutes later, then I was helped. Terrible service. Reason why a customer won't return."

"Unmotivated staff. We have been there before 10am and they were out of scones already. Took ages to get our order as it was just one person to prepare it and to take orders. No cacao for the cappuccino available. All food is packed, nothing fresh or at least looks fresh (as it is at Starbucks in Europe)."

"I was disappointed by the Starbucks at target by how i was treated. I just requested by order and paid and the 2 employees there were giggling and judging me and my order. They also charged me for getting no ice which I have never seen done at any other Starbucks. I would just go to the Starbucks near the gas station and avoid this one."

"Service is always great at this location. This is one of only 2 Starbucks with a drive through in the area, so even though the wait is a little long, it's not nearly as bad as the one in Pleasanton. Expect 12-15 minutes when there are more than a few cars."