Dunkin' 844 South Winchester Boulevard, San Jose, CA 95128

"Donut was a bit stale. It tasted like it was a day old. It was about 12:30 pm when I purchased. They had no glazed old-fashioned donuts. I love old-fashioned donuts. Somehow, they stay fresh longer."

"Expect to sit in drive-thru for a long time. You can be the only one in the line and still wait around 10 minutes. How difficult is it to make a simple drink?"

"Consistently poor customer service at this location, no matter when I visit or who's on duty. And I like the Dunkin menu choices so I'm here a lot. Or used to be. But now I take my coffee and pastry business to the Starbucks down the street because of the rude, surly or just poor attitude from the crew here. I've never seen a manager visible, and the crew either spills the drink all over the cup without wiping it down before handing it over, or ignores me when I ask for a straw. Or I use the app to order for a walk-in pick up, I drive to the store to find the front door locked, and I can't get the attention of the staff no matter how long I knock! There are many such examples and there's nowhere in the Dunkin app or in the store to give feedback. It seems like the Dunkin brand isn't interested in feedback or improving its business."

"So I had Dunkin’ for the first time last week on the east coast and when I saw it’s here to def had to try it Especially with a drive through that helps! The glaze doughnut could have had more glaze on it, felt like there wasn’t enough, the texture was alright and it was decent cakeyness. The second glaze donut wasn’t good, too doughy inside and thick with glaze lacking on top. The chocolate donut had good enough frosting on top. Inside was very cakey, but condensed cakeyness. Maybe that’s how Dunkin’s is, I’m used to Krispy Kreme’s or mom/pop shops. The frosting tasted pretty much like any chocolate cake frosting, Betty Crocker vibes, like somebody bought frosting from Safeway and put it on by a knife ontop of the glazed lol The coffee was decent so that was alright, the staff was really nice . I think il probably stick to the other donut shops cuz these aren’t matching my donut flavors that I like Also 3 donuts and small coffee was like $8something. Like wow"

"The place seems to be freshly renovated and was absolutely spotless. The parking lot and the inside were both very clean. They are parking onsite at the perimeter of the property and have a drive-thru also. They accept NFC payments. Comfortable seating inside: two seat tables, bar style high chairs and bench style couch in front of a large screen TV. Staff was very polite and quick with service."