Sager Ford,

21 Main St, St Helena, CA 94574, United States

"In response to the owners response: Your response is a lie. The sales guy had no idea of your interaction. Sad for your spouse or whoever you got arrested for beating on that same weekend. You should be out of business, I’m shocked that town of Saint Helena allows you to run a business the way you do. We have heard numerous stories from others who have done business with you. It’s been nothing but complaints. I stand by my original post! DO NOT DO BUSINESS HERE!! I am shocked they are allowed to do business behind the Ford name and that the town of Saint Helena would allow them to operate the way they do. My father was interested in an F-350 and was in the process of purchasing when the traction support lights came on. ( come to find out they were aware of the issue) He took the truck back and requested it to be fixed and to let him know when it was done. He requested the key to his truck that they had because there was going to be a trade in. The guy he spoke with refused to return his key! My father had a spare in his pocket and he left in his truck. There were no calls to my father over the weekend from the dealership. My father returned today (Monday AM) and spoke to the sales guy he dealt with. He explained the entire situation and the guy asked who held your key? My father proceeded to point to the person who had it and that guy was the owner! The owner proceeded to walk towards my father and threw his key at him and said get the F off my lot I’m not selling you a F-ing truck. We are thankful that he is not doing business with a dealership that would treat their customers this way. There was a Facebook post made asking for other’s experiences at this dealership and all comments ended up being the same. Run! Don’t do business, they refuse to take accountability, they refuse to fix and even acknowledge when things are wrong. Looking at other reviews there were comments regarding down payments not being returned and the police having to get involved. I would steer clear from doing business with them!"

"Friendly family owned business. Sager Ford helped me when I was in a real pinch to find a good, reliable car within a budget. Rufinna is extremely helpful and knowledgeable. I love my new car!!"

"Highly recommend the service department at Sager Ford. I had a lot of questions about repairing my vehicle, and Frankie was able to guide me in the right direction. Great service advisor! I will definitely be going back for future work."

"I bought from a dealership for the first time here at Sager Ford, and my experience was great! I got a 2018 Honda Accord Sport in perfect condition about 3 months ago, and everything has remained that way. Miguel was super great to work with and helped me get a sweet car for an awesome deal! Definitely recommend heading here to check some cars out :)"