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McDonald's
696 North Mathilda Avenue, Sunnyvale, California, United States
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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 696 North Mathilda Avenue, Sunnyvale, California, United States. Our Terms and Conditions have recently changed, so please review them before placing an order through our Mobile Order & Pay app on iOS or Android. Enjoy your food exactly how you like it with our convenient location amenities. McDelivery is available on various apps such as DoorDash, Uber Eats, Grubhub, and Postmates, with Uber Eats also available through the McDonald's app. Menu items may vary by location, so check the app for availability. You can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Curbside pickup is available, and we record video for service improvement and security. Check our website or app for updated operating hours. The health and safety of our employees and customers is our top priority, and we have implemented additional sanitation procedures and COVID-19 guidelines. Visit McDonald's for quality food at an affordable price, including McCafé coffee, tasty breakfasts, and delicious burgers. Our restaurants offer amenities like Drive Thru, McDelivery, and free WiFi. Download the McDonald's app for exclusive offers and the option to order ahead with Mobile Order & Pay. We look forward to serving you at McDonald's!"
Photos of McDonald's
696 N Mathilda Ave, Sunnyvale, CA 94085, United States
Opening hours of McDonald's
Monday:
05:00 - 22:00
Tuesday:
05:00 - 22:00
Wednesday:
05:00 - 22:00
Thursday:
05:00 - 22:00
Friday:
05:00 - 22:00
Saturday:
05:00 - 22:00
Sunday:
05:00 - 22:00
Reviews of McDonald's
"This restaurant is convinient and staffs are friendly. We've been eating there for a long time. One nitpick is that curbside pickup sometimes comes much slower than drive-thru."
"One of the worst customer service!!! I got out of the hospital with my child and store was closing at 12. So I rushed there to make sure my son ate before going to bed. I made it at the drive through about 5 mins before closing. I called her there the mic and kept saying hello hello but no one listened, i went to the door and i see her walking around giving the order to the car ahead of me and she just ignoring me. I waved through the window and she started giving me a hand wave saying we are closed! How are you closed when time says 12am closing!! I will be suing you. I have a full proof of what u guys did. My son is hungry because of u! I will not let this go. This is the worst customer service!! Then when i kept saying its not time to close she opened the window and i nicely explained to her that i just came from the hospital i was admitted there and my son is starving. she had the guts to tell me what can i do, i have no food to give you. This is unexceptable!!"
"My order included 2 fries. I noticed one was less than half filled, so I asked the employee to correct it. Then I noticed my other order of fries wasn’t filled also, so I asked the same girl if I could speak the manager. The manager was extremely rude. She first gave excuses that had nothing to do with the issue. She kept arguing and talking over me. She claimed that a medium fry is only supposed to be 3 ounces, then she changed her story to 4 ounces. She said that the menu says a medium fry is 4 ounces. I requested her to show me, but she refused and directed me to the website. Neither the website menu nor the on site menu say 4 ounces. Nor do they actually weigh the fry orders. So I asked for clarification again. She walked away from me to help another customer instead. So I requested a refund. I didn’t want an argument and I didn’t like her poor performance. She pulled out their Nutritional Information book to try to appease me, but it said nothing about 4 ounces either. She finally gave me a refund after I insisted numerous times. As I was walking out the restaurant, I saw the original employee and another supervisor high 5 each other and laugh at me. Absolutely horrible service."
"Food and service are very good. The restaurant is always clean. Very welcoming atmosphere. Management should be proud of customer service. It doesn’t matter if you are a resident, traveler, or along the way.... It's great."
"So Rafael comes back with a total rebuttal for the win my order almost in sabotage. I asked for a double quarter pounder with cheese and bacon and got a Mac double the bacon slap. The fries are great and the frappe is fine."
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