R&B Tea - Fremont

"Spicy popcorn chicken is really bad quality. They will leave you waiting at the front cashier for 15-20 mins because they don’t want to actually talk to you!!! They want you to use the self-service kiosks instead so customer service should be a 0/5 stars. I’ve actually never had a real conversation with anyone working there ??? So weird but okay… I liked the old location that was here years ago- it was called iTea :)"

"Nice location, nice sit out area. Lots of collection of teas, snacks. One thing I am not sure why I have to give phone number to place an order at their kiosk on the shop. I think I should have option to not give my phone number."

"I checked out R&B Tea - Fremont while on a bike ride along Fremont Blvd. The location is very convenient. There is free timed street parking as well as some parking in the rear of the storefront. There are also multiple locations along Artist Walk to park one’s bike, and the shop is only a short walk from nearby bus stops. The store was clean and bright, music was playing, and there was ample seating for people to sit down and enjoy their food and drinks. There were also some games available for people to play (cards, Jenga, Connect4, etc). I could imagine this place being a really fun spot to meet up with friends, get some boba and snacks, and chill. I used the self-service kiosk to order and pay. I ordered the spicy popcorn chicken (but with zero spiciness for me lol) and a Green Thai Tea. Both were excellent! The popcorn chicken was crisp and flavorful. I appreciated that it wasn’t mostly batter and that it wasn’t super oily or greasy. The Green Thai Tea was also very good—fresh and smooth. I only know a few places that offer this drink, so I’m glad to know there’s a place nearby to me that has it and that does it well. I had an opportunity to meet and talk with the owner, Allen, who is looking forward to the store’s Grand Opening. He was very friendly and kind, and he really knows his stuff about tea. I’m looking forward to coming back to R&B Tea - Fremont soon! Addendum: I revisited R&B recently several weeks after my first visit from which I wrote my review. I got the same drink. I’ll note that the boba’s texture is too soft for my preference and isn’t as chewy as I would like it. I hope this is something they’re working on while they’re still in the soft opening, because the quality of the drink itself is still good."

"Tried the matcha milk tea with mango. The drink was great. But a little too sweet from the mango syrup. The drink is definitely not watered down and is delicious. The place was not very busy and had enough seatings. I spent about 2 hours in here chatting with friends and totally loved the place."