Taco Bell,

860 Gravenstein Hwy N, Sebastopol, CA 95472, United States

"This Taco Bell has always been pretty subpar. Sadly it's one of the few drive-throughs in the city. And the only one open that has any kind of food versus coffee. Tonight, with no one behind me, I was told that my order wasn't ready and so I needed to pull out of the drive-thru basically make a u-turn in the middle of the street and come back in to the parking lot. This isn't the first time that this has happened. It is not uncommon for the employees to decide that they are not going to be working the drive-thru window. This is at least the third time this has happened in 2.5 year. And because of that I typically will stop going to them for 6 months or so. I got the loaded beef nachos which was good but didn't actually have the quantity of chips and load I was expecting. I would say 50% of my chips were the end of the bag, so they weren't good for scooping up the toppings. It would have been easier to eat it with a fork then by hand. The handicap spaces in front are inadequately marked. And people park in what appears to be the crosshatch for vans loading and unloading because of this."

"Been going here for awhile , like 1x a week for maybe a year. I order the same autistic meal every time. Today was the first time some dude tried to Gaslight me for ordering the wrong convulated order he heard."

"Miguel the manager is the most frustrating person I’ve ever dealt with at a fast food restaurant. Too diffensive and argumentative to even communicate with. Not a good look Taco Bell"

"The manager “Miguel” is the least tactful, most reactionary person I’ve dealt with. I tried to communicate with this person several times while he simply spoke over me."

"Got my 3 soft supreme tacos, when i reached to unwrap all three were very cold, like out of the refrigerator. I went through the drive thru to have them re-make and spoke with the MOD, who copped an attitude with me and told me ‘pull around front, we have customers behind you’… What am I?? I’ll tell you what I am, a former customer. This place needs an overhaul, less entitled Serve-us mentality and more customer service. Very sad"