Starbucks,

2285 Railroad Avenue, Pittsburg, CA 94565

"I bought two venti hot drinks and i noticed that they only served it to us halfway just like a grande"

"My regular visits to the Starbucks on California and Loveridge in Pittsburg have left me with a blend of impressions, and it's only fair to acknowledge the positive aspects alongside some challenges. Firstly, the staff at this Starbucks location deserve commendation for their consistently good service. The baristas are friendly, attentive, and always ready with a smile, creating a welcoming atmosphere for customers. Despite the occasional hiccups in my orders, the staff's professionalism and willingness to address concerns have been noteworthy. They've gone the extra mile to rectify mistakes promptly, demonstrating a commitment to customer satisfaction. The convenience of the mobile app for ordering and pickup is undoubtedly a highlight. It saves time and adds a layer of efficiency to the whole process. However, my ongoing issue lies in the accuracy of the orders fulfilled. On multiple occasions, I've found discrepancies between what I ordered through the app and what was available upon pickup. An example would be the recent incident with an everything bagel, where I received a plain one instead. While this may seem like a minor detail to some, for me, a seamless and accurate order process is an essential part of the overall Starbucks experience. It's about reliability and trust in the system. I appreciate the efforts of the staff to address these concerns when raised, but there seems to be room for improvement in ensuring that orders placed through the app are consistently fulfilled as intended. In conclusion, the Starbucks on California and Loveridge offers a pleasant ambiance, friendly service, and the convenience of mobile ordering. However, enhancing the accuracy of orders would significantly elevate the overall customer experience and make this Starbucks location a go-to spot for a consistently reliable coffee break."

"Beware, this location often has the longest drive thru line in the general area. I never get stuck in line for 30+ minutes at other Starbucks, but at this one I regularly do. The evening crew also is not good at making drinks, the lattes taste like they've been cut with a lot of water."

"The bathroom is extremely dirty. The sink hasn’t been washed for a long time, there is no toilet paper or paper napkins available. What a mess. I’m surprised Starbucks would let this tarnish the image. The coffee was good, but I still don’t think I would come back."