Starbucks 2160 Monument Boulevard, Concord, CA 94520

"I just wanted to give a huge shoutout to the morning crew! Abi, Kirill, Alycia, Nualla, Arvind, Paul, Jenna, Yesenia, Monse, and anyone else I could have missed! I have been coming to this Starbucks for over a year and I am grateful they take such care of me at 6 in the morning. Excellent customer service and great drinks! Thank you!!!"

"This is by far the worst Starbucks I’ve ever been to. I given this place so many chances and every time they blow it. They continuously give me the wrong drink every time ( I order a white mocha with an and shot it’s not complicated ) and it what they do give me literally taste horrible. It’s really frustrating to be stuck in traffic with a $7 “mocha” that’s undrinkable cuz it taste horrible. 711 next door has better coffee."

"PLEASEEEE train your employees how to make a drink. Not one drink I have ordered from this place ever tasted right. I wasn’t going to leave a review but seriously enough is enough. Don’t get me wrong the employees are super nice and sweet but they DO NOT know how to make a drink. I was really happy that a Starbucks opened up near my house but I still go to the one miles away because they drinks here taste horrible and I’ve ordered many different ones. Train train train!!"

"By far the worst starbucks ever. Stay in the drive thru line for 30 minutes my food came out cold my drinks had no ice in it they also forgot to put whip cream. Customer service is really bad whoever is the store manager needs to do their job because basically the entire team can not do their job correctly from customer service to food and drinks. I have family members that warned me about this location did a mobile order here by accident was suppose to be at the one next to kohls which is also on monument but now i know why i was told to avoid this starbucks. I will not be coming back here ever again and I’ll be reaching out to corporate about this location."