Starbucks

"Bad attitude staff, line for customers is defined. I entered the line from the opposite direction and I was the only person in line. It seemed that they are not going to take my order. After several minutes I asked if someone was going to take my order. Their response was: I entered ( an empty) line from the wrong direction . My question is: does Starbucks have any customer service training program for it's employees?"

"The shift supervisor, Ruby, is outstanding. She manages the shift staff very efficiently. When she's not there, it's noticeably disorganized. Ruby has great customer skills, is effieceint, and is a great brand representative."

"The young lady with false eyelashes that took my order was yelling at me and being impatient with her customer I don’t know her name because she didn’t have a name tag but was being very rude and giving attitude."

"First off, I have to say that I love Starbucks! It’s one of my favorite places to go to get my coffee. I have been to almost every Starbucks in the bay area, this one Hass to be one of the worst Starbucks I’ve ever been to. Extremely slow service And the customer experience is awful. The employees are running around like chickens with their heads cut off. If you have an extra 30 minutes in your day to spare to get a coffee go here because it will take at least half an hour to get a drink."

"Young Latina barista in the morning has an attitude. Should be more polite to her customers. She also questioned if I was in line first when I clearly was. Very confusing that they have the start of the line at the opposite end of the shop. Not a friendly atmosphere. Maybe I should start making my own coffee haha"