Peet's Coffee

"I drink Peet's Coffee religiously and this place has been nothing but a disappointment several times in a row. To start, they're brewed coffee is weak. They begin pouring cups before the coffee is done Brewing so what's left in the pot when it's done is basically gas station coffee. All they have to do is let the coffee finish Brewing before they begin pouring from it and it'll be fine. But obviously the people that work here don't drink brewed coffee. Also, some of the cashiers that work here have more attitude than my 16 year old teenage daughter. If you heard my order wrong, how about you not give me an attitude and help me correct it?"

"My boyfriend and I live right next to the Starbucks at Fairmont but have stopped going to Starbucks due to us boycotting them. My boyfriend and I work at specialty coffee shops where we make a lot of espresso focused drinks; because of this we mostly buy frappes or drip coffee whenever we need a fix. The frappes here are better than their competitors, tasting more like coffee than just sugar which we enjoy. It's a great post lunch dessert we get for ourselves as we read or do work together. I got a caramel latte macchiato, and we were both pleasantly surprised by the tree! It was very sweet to get, made by a taller guy with slightly shaggy straight hair. What really makes it are the staff here. There is a community of people that exists of regulars that come in. The staff are respectful and none judgmental of our orders (which, is really nice since I know our drinks are harder to make). They remember us and they're all usually very sweet and helpful. My only complaint is that there is a slightly older gentleman who works there, I think he might be a shiftlead or manager? I rarely see him. He was nice, however, he yelled the drinks super loudly. Like drill sergeant level yell. Which I understand, especially when guests don't pick up their drinks but it disrupted the vibe of the space a bit. Otherwise this place continues to be a safe place for my partner and I to be able to come and relax."

"Most of the employees are cool & friendly. Decent service. Only issue is the Store manager/owner. What a douche bag. He's rude extremely rude to customers. Employees get very quiet when he's around. Not gonna support this location anymore"

"The customer service was not great, and when I bought my Keurig boxes, I was supposed to be offered a free beverage (mainly coffee), but he rushed me off to serve others. I am a member with the app, and I usually go to the SF Van Ness store, which has very friendly staff, so that's where I'll go instead. I was just shopping in Colma so I thought I'd stop there, but I won't do that again."