Dunkin' 435 North McDowell Boulevard, Petaluma, CA 94954

"I've only been to this location twice & I will never go again. Staff was rude especially a girl named Jennifer. I told her to cancel my whole order because of her attitude & poor customer service."

"Hey a good donut at a good price, coffee is great as well. Hard to find reasonable prices nowadays."

"My order was wrong due to their online ordering system which defaults last item selected to all items previously selected instead of keeping the custom selection you wanted. So if you're fine with selecting a custom dozen of donuts and then receiving a dozen of whatever you selected last then go for it otherwise I recommend going into the store to order as I don't see this being resolved when they aren't even aware of the issue nor do they want to be. The donuts are ok. I expected better and was actually pretty let down by not receiving all the custom selected donuts and instead receiving a dozen of the same donut that was just ok."

"We came in for a coffee and bagel and even though there were only 3 people ahead of us, it took 30 minutes. There were at least 6 people working yet they only had one register open. We got our coffee instantly but after waiting a while for our bagels, we finally asked about them—they hadn’t even started it. So the kid rushed to make them for us and barely gave us any cream cheese. I’d avoid this location."

"This has to be the worst Dunkin Donuts in Sonoma County by far. I came in at 11:30am and the donuts were already stale and hard. To top it off, their oven was BROKEN. Not sure if it’s always broken, but it was when I went… The service is nothing special here"