Subway (Phoenix) 315 North Main Street, Phoenix, OR 97535

"Good fresh veggies, customer service is great, sandwiches are good. Has a drive through, place is nice and clean. Overall I recommend"

"I attempted to order a sandwich. It took 20 minutes as they had never turned on the oven when they opened the store. There was only one other guest also waiitng fir thw oven. this was after I had attempted to go through the drive-thru but was completely ignored there. when I finally got to the register they wouldn't accept my coupon because the computer system was down despite the fact that I was paying cash. I walked out with no food."

"This is the second time I've been unable to redeem a Subway coupon with this place. The other time was with a previous owner, who made things right. The workers were very nice about this, but their hands were tied. In my opinion, this is false advertising and I will not go back to this shop unless this situation is corrected and I am apologized to for having to waste my time. Please notice that, as far as I can tell, the response below this review is from the previous owner a year ago. If it's from the new owner, then maybe they can put the date (with year) in their reply. (Later) I've since returned to the place and tried again to redeem a Subway coupon. This time, it worked. Looks like the new owners have corrected the problem. And I'd like to add that this particular Subway is very clean and well run. My wife and I will resume our patronage."

"Wow, what happened? This place used to rock. Horrible customer service. I can't come back now. Just awful place. So done and disappointed. I will not be back. This sucks big. You can tell, the owners do not care. This place is going out. That's sad. If I owned a business I would be in business to make money. Obviously the owner has enough money that they don't care. Jimmy John's, you have another new customer. Someone, bring a good sub shop to Phoenix Oregon please!"

"This was by far the worst experience I've had at any Subway establishment. We placed an order online for two sandwiches. Neither of them came back to us the way they were ordered, different bread, different veggies and/or added veges not ordered, etc. The person who ordered the Tuna (this is her normal order) said she couldn't eat it as it tasted like old cardboard. Neither of us ended up eating our lunch. I called the restaurant back and asked them to please refund my card because of these and a few more issues. I was told they wouldn't do that. They would remake the sandwiches. I explained that we work 10 miles away and can't just come back down and pick up more food. They gave me an email address to contact. I will say I did get an immediate response but it was in the generic "sorry, we've contacted the store, thanks for your input". I have emailed back twice asking for my money that was literally tossed in the trash in the form of the sandwiches and still haven't so much as had an email back or a phone call to discuss the issues. I DO NOT recommend this store and to be honest, if this is how Subway as a whole does business, you should avoid the entire franchise."