Great Clips,

1214 Gallatin Ave Suite 120, Nashville, TN 37206, United States

"Quite literally the worst haircut I’ve ever gotten. I came in for a haircut, hair length was mid back. Gave stylist permission to cut however much was needed to make it look healthy and I asked to keep my layers. THIS is what I ended up with. I’ll have to find another salon to fix this mess and probably have to cut a lot more and end up with shoulder length hair. As note: I didn’t complain at the salon. I paid and left. If she offered to “fix” it more, I could only imagine how much worse it would be."

"Let me just start off by saying the last time I got a haircut here, My haircut was not the best so decided to give them another shot. Today when we checked in online we were the only ones on the list. When we got there on two people jumped ahead of us. These were the two people who blocked us from parking. The guy working said he did something wrong by letting them go but didn’t say or do anything else to apologize to us. Also the two people were four kids and two adults and all four kids were getting their haircuts. Why have online check in if you are not going to follow it? Absolutely ridiculous!!! I had to leave a star to leave this review."

"I came to this Great Clips location for the first time for a haircut. Caitlin was my stylist and I was very satisfied with her work and how my haircut came out. She was very nice and worked very efficiently!"

"Absolute joke of a business model. I didn’t check in online before I came because the website says they take walk ins. When I got there there are two barbers not working but they said bc I didn’t check in online they can’t cut my hair in case someone who checked in online comes. There are no other customers here. So no customers at all here, two barbers just sitting there, and they won’t cut my hair bc I didnt check in online. The main reason to go to great clips is for the convenience. Which is now gone. I came out to my car to leave and one of the employees is just standing outside smoking (see picture) as I’m leaving without getting a haircut. But they “can’t cut my hair bc I didn’t sign in online”. Please hire people who actually will do the job You pay them for."

"The absolute worst haircut I’ve ever gotten!!! The lady who started cutting my hair did not know how to do layers and made a huge mess. She was like a few weeks into the job. I kept trying to be patient and give her grace and it seemed okay as she was cutting it but when I shook it out it was an absolute disaster. She actually just gave up halfway through my cut, so I waited for another lady to come fix it. She definitely was a lot more confident, but basically gave me a mullet. I had long straight hair and wanted long layers and I ended up with some sort of mullet shag thing. I’m going to Local Honey to get it fixed. I went here because I was trying to save money but turns out hair is not an area to go cheap! Lesson learned! I ended up in the chair for two hours because I kept trying to give them a chance to fix the mess that was my haircut. And they STILL charged me. I didn’t want to hurt the girl’s feelings so I just paid. Calling for a refund tomorrow."