DSW Designer Shoe Warehouse

"Love it! It's my go-to place for shoes. Being a VIP member is the best. Prices, promotions, rewards, and perks all add to the reason to keep ordering or visiting the store. Easy returns are a plus."

"Tried to purchase shoes but the cashier was too busy texting. I can get the exact shoe at the exact price on Amazon. So that's what I did."

"I had the most incredible experience at this location today! I needed a different size shoe ordered than was in stock at the store. Lori was extremely patient, kind and helpful. She assisted me with my order and made the whole process so easy! I’ll come back to this store even though I live in North Nashville purely because of the incredible service Lori provided."

"DSW is a great place for shoes. I usually shop online, but I stop by the store if I am in the area. The people who work their are consistenly helpful and professional if you have a return they are very nice about it. I like their VIP program and have earned some nice discounts. Shoes have gotten very expensive even at their discount, I usually wait for sales, which really offer allot of items at discounts."

"Great shoe selection! Found what I needed. However, they should be more mindful of unconscious bias against minorities. Lori went above and beyond to greet a white customer and simply ignored me when I came in right behind the woman. She was also kind of short with me asking for my phone number and not saying hello/ how are you at the register but politely greeted more white customers after I left the line. Just because people don’t say anything in the moment does NOT mean they are not paying attention to these types of actions. If you can’t treat ALL customers with the same quality of service don’t work in retail! Just calling it like I see it."