Great Clips,

8113 Moores Lane, Brentwood, TN 37027

"Don't bother checking in online if you are trying to get a cut on a lunch break or have limited time. They don't follow the order. The wait time on their website is never accurate. I check in online and it takes 5 min to get there saying 0 min wait time. When i get there I am 2nd on the list, they ask if I checked in and I advise I did. They take back #1 then a minute later a lady comes back up and takes #3. What was the point in checking in? I will no longer waist lunch breaks to try to get a cut with this company. Location: 8113 Moores Ln Ste 2000, Brentwood, TN 37027"

"Horrendous. Great Clips is generally pretty bad but as someone who can’t afford a $200 dollar haircut I take my chances sometimes. But this might be the worst experience yet. Hair stylist had an attitude the entire time for no reason, clearly hates the job which is her business but if I’m just trying to get my haircut I don’t understand the rude attitude. Mediocre job on my hair, had to trim more when I got home and it was a fight to get her to trim it evenly and make it look decent. Ridiculous. Get real great clips"

"Don't always let the queue time in the app scare you away, as many people enter, but don't show up until much later or bail out. Considering the increasing cost of men's haircuts and the frequency that men get their haircut vs. most women, I've found that Great Clips offers a quality experience and adequate value for the price paid. The staff here is always friendly, efficient, and careful to ensure that you're satisfied with their work. While I could probably spend 3x the price, I'm not sure it would be worth the modest increase in quality at another higher cost trendy salon."

"Didn’t catch the names of the people working at the Moore’s Lane location around 5pm on 9/12/23; but they need a raise - incredible service and two amazing hair cuts!"

"Avoid this location at all costs! I came in 24 minutes before closing and the staff was so incredibly rude...first time I have ever been threatened by a stylist! There was no one waiting ahead of me, yet the stylists were condescending and hostile to me because "I wanted them to stay late". How embarrassing for a business that relies so heavily on customer service."