Holly Springs Utility Department

"Customer: hello hsud, I'd like to report a power outage. The utility pole carrying electrical lines to the house has fallen across the county road and the wires on the ground are sparking. Hsud answering service: have you checked your fuses? Customer: Grrrrrrr"

"My mother in law who is 78 yrs old, lives in Benton county. Her utilities are shut off by HSUD more than they are on and still want her to pay for a full month of utilities. When she went to pay her utilities this month they couldn’t even pull up a bill. She just paid something to make sure they couldn’t say she never paid. If you don’t have the resources to keep the power on then maybe something else needs to be done. No one should have to be without power because of poor service provided by the utility company. She has also put in a request for limbs to be cut away from power lines due to branches touching the wires and transformer and putting off sparks, which could cause a fire, and they don’t have the man power to do that either. This has been an ongoing thing for quite awhile and something needs to be done. There are people that live there that need medical equipment plugged in and when you are constantly turning the power off you take a chance of something happening. Will you take the blame for someone’s life being taken because you cut the power off and they ran out of oxygen? 100% NO. You barely take responsibility for it being off now."

"Worse Utility Department in the State of Mississippi. Our power goes out constantly, they do not maintain the power grid whatsoever. Tree limbs are hanging over power lines and catching fire, we have power surges all the time and it's shorted out our appliances and we have to pay a 400 dollar power bill when we don't have power most of the time. Something needs to be done about this absolutely horrible utility Department. I will call whoever I need to in order to get something done. I will call the governor if that's what it takes!!! We are getting ripped off and the whole Department needs to be under investigation because we the people have had enough!!!!!"

"When the power goes out and you tell them that the problem is the powerlines that run through your property and they say we will put a work order in and that was last year. I would like for them to move them to the road off my property so they can stay in their trucks and go by and say yep powerline is down and keep going. Here is some of the reason the power is out on Hoover road."