The Nail Parlor 4001 Hughes Crossing, Franklin, TN 37064

"If I could give these five stars to Sam, I would. Multiple techs at this salon have done my nails and would impress me the first time, but were inconsistent and often careless the next two or three visits. I swore I’d never come back given the attitude I received from one tech, and the general lack of care and quality of the nails. I was so done paying $70+ for nails that were bumpy, crooked, lazily shaped, and chipped after a few days. But I got desperate one day and took a chance with Sam and have zero regrets. He is killer at what he does and I proudly recommend him to everyone who asks about my nails. He is kind, accommodating, and brutally honest. Respect his time and he will respect yours. He does his very best to give his clients what they want and in my experience, always succeeds. I’ve never had nails that shine or last as long as when he does them. Super happy with this dip set that he customized for me!!"

"Was a walk-in and told them I needed a fil in. Didn't mind waiting, but when it was time for me to sit with the nail tech, she took off all my nails! Then, she gave me an attitude because I asked her why because this isn't what you are supposed to do for a fill-in! Long story short, I was charged $70 for a fil in. When looking over the receipt, it states full nail set and manicure! That is NOT the service I was provided! Will NOT GO BACK! This place is a rip-off!!"

"I do not recommend getting your nails done here. I had a gel manicure and a pedicure. My gel started chipping within two days of having them done. They didn't clean my nails well and painted over the skin and cuticles, which caused them to chip and peel. They rush through their process as well even though it was not busy. They give you about two seconds to pick the color you want and then they are pushing you to your seat. When I got my pedicure she didn't do the whole process. She just did my toes and put a towel around my legs, no massage or lotion which was what I paid for and what the description was for the pedicure. I also got my wedding nails done here. I chipped one the first day and went back and instead of fixing it they recharged me for a whole manicure. I gave them a second chance, but only confirmed what I had thought. I will not be going back. It is over priced for the service that you receive and there are better nail places for cheaper and better service. The only redeeming quality was they had was a lot of colors to pick from. Do not waste your money here! Treat yourself somewhere else!"

"Aesthetically, very nice. I liked how there was a large menu of services upfront rather than just the little handouts and playing the guessing game of how much one service differs from the other. Everything looks still brand new. However- the actual manicure I received- AWFUL!!!!!!!!!! I could have done just as well myself- which is not saying anything good. If I were able to do a decent job myself, I wouldn't pay someone else to do it. I attached photos of the manicure I got YESTERDAY. It looks like I did it personally a week ago. The paint does not cover the tips of my nails, nor does it go down to anywhere close to my cuticles- my cuticles look like crap, the paint itself began to chip right away and though I sat there with my nails held at least 6-8 inches from the dryer as instructed for more than 20 minutes, the paint was still much too soft and was ruined right away; later in the evening I noticed it was STILL mushy and so anything that touched the nail left a mark in the paint- which usually indicates they are using fillers and additives in the paint to make the bottle last longer therefore skimping you out of a few dollars. The photos don't even look as bad as it does to the naked eye, so imagine it about 10X worse. Very disappointing. I will give them another shot since it's so close to my house, but if it doesn't improve I will not be back."