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Enterprise Rent-A-Car
1830 North Germantown Parkway, Memphis, Tennessee 38016
About the Enterprise Rent-A-Car
Enterprise Rent-A-Car is a renowned car rental institution located at 1830 North Germantown Parkway in Memphis, Tennessee, United States. With a wide range of vehicles to choose from, customers can easily find the perfect car for their needs, whether it be for a family vacation or a business trip. The friendly and professional staff at Enterprise Rent-A-Car are dedicated to providing excellent customer service and ensuring a smooth rental experience for all customers. Whether you need a compact car for a quick trip or a spacious SUV for a family adventure, Enterprise Rent-A-Car has you covered.
Photos of Enterprise Rent-A-Car
1830 N Germantown Pkwy, Cordova, TN 38016, United States
Opening hours of Enterprise Rent-A-Car
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Enterprise Rent-A-Car
"Great customer service Jeremy Liggins took great care of us when we dropped our car back off! I use this location monthly and they are also happy and polite"
"First I want to thank Joe the manager that was on Duty. The morning that my car was due to return on Monday Feb 11. He was very patient with me and pleasant. I am thankful for the hold staff which made my trip very comfortable. I will recommend other friends and family for the usage of Enterprise. Again Hats off to Joe!!!"
"I've always rented from Enterprise Car Rental. I had a reservation and tried to rent a car today waited over 2 hours because they had to find a car Joe Williams, Sr. at the 1830 Germantown Parkway Memphis Tn 38016 location tells me I can't rent a car. This has to be the worst experience I've ever encountered, Joe Williams Sr. was unprofessional and he treated me like I was nothing. And I'm a good standing customer with Enterprise been one since I was 21 yrs old. I've never had a problem with them and they've never had a problem from me. I guess I hurt Joe feelings or made him mad by telling him I didn't feel like a priority like enterprise states that the customer is. I waited over 1hr 30 mins for Joe Williams to find a car. And because my drivers license didn't match my address( and I explained the address on my license is my daughter's address and where I lived at previously and where I still receive most of my mail). I showed him my insurance, he asked for a light bill and that all has my name and the new address. Our light bill out here is Yes Utilities its with the company we rent from not MLGW. And then Joe Williams Sr. states that's not good enough, after I showed him. I pulled my bill up from my rent portal it's a legit company's website. And he stated he won't be able to rent to me because I don't have a February bill and we just got in the month of February. Our new bill don't post til 20th of every month, i explainedthatto him. I guess I looked shady to him or something, man we as black people are the hardest on our own people. But all he had to do is look at my history with them. But needless to say he asked Sara Sheppard, who's a part of their audit district team, I believe. And she stated she was calling her boss to see if they would except the Yes Utilities bill and he said no and this is now over 2hrs of waiting. That's so crazy because a few months back a deer ran out in front of my car and I rented from this same location. And all my information was the same no changes. I called customer service(operator # 451R9)said it was nothing he could do if the branch don't want to rent to me. And to top it off this isn't a fun trip/vacation. I was just trying to go see my relatives who was sick out of town. Who recently had surgery that will be undergoing another surgery at the end of this month. And I've been postponing this trip due to weather and other unforseen circumstances and now this. I'm so frustrated, upset, hurt, I feel discriminated against and lied to. And like I told them, I have a good rental history, been renting from them since I was 21yrs( I told them 18, but I was so frustrated. It was 21yrs old). But from this day forward I will be taking my business elsewhere. Thanks for ruining my trip and wasting my time, Joe Williams Sr. at Enterprise Car Rental on Germantown Pkwy!"
"Didn't have to wait long. As Loyalty member. I was an hour late and car was honored. Wished the dash brake light related to maintenance was not lit all the time. That didn't cause any issues and served the purpose. Will rent again"
"I want to give this team 5 Stars! Chance, Brianna, and Vanessa we're super accommodating and maintained a positive attitude given circumstances that were out of their control. They managed to keep everyone in the loop with the progress on cars coming in, even when they had zero cars and some customers gave them such a hard time. They truly pulled together as a team and I will continue to rent from this location."
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