The Lash Lounge,

681 South White Station Road, Memphis, TN 38117

"I came to this location and I was super excited to get lashes. The staff is super pleasant and even my lash tech, Makela was sweet. Im rating this place a 4 because the experience was great however, the second day i had 2 lashes fall out. I did as the tech said and not to get them wet for 24 hours but just brushing them lightly the lashes came out. I paid $169 plus $40 tip and expected the lashes to stay for atleast a week before falling out. Im disappointed and it makes me not want to fill them in 2 weeks for another $95. Don't get me wrong, they are beautiful just wish they didnt fall out within days of getting them."

"I love this clean upscale oasis for individuals who just want to get away for a few hours for eyelash & brow enhancements. My licensed esthetician Adrienne made me feel welcomed, relaxed and at ease. Adrienne is impeccable skilled in her craft; I felt like a classy Queen and she's very professional & highly recommended."

"I came into Lash Lounge with the hope of achieving beautiful lashes but also with the genuine fear of leaving looking like I had fans over my eyes. My concerns were immediately put to rest when I met Carita. From our very first session, she invested the time to genuinely understand the look I was aiming for. Not only is she incredibly skilled at what she does, but she's also patient, kind, and has a truly delightful disposition. I felt completely at ease under her care, and the results speak for themselves! Not to mention, she now does my brows and they've never looked better. If you're considering getting your lashes or brows done, Carita at the Lash Lounge is your go-to. Highly recommended!"

"I had the micro balding done June 30 I was super excited to not be able to draw my eyebrows on. However my service as an African American was not what I was promised. My brows look more like tattoo than micro blading. I brought this concern up to Tech Sophia she assured me it's the process for brows to ghost and then come back. Soafter waiting several weeks needlessly to say nope still tattoo eyebrows. I went back in and the manager stated we don't refund on service but still suggested a touch up, I don't feel comfortable with tech touching my brows again. I urge anyone of darker skin or African American descent to ask more questions about this process.... read the contract in its entirety. I am very disappointed in this service and the action not to refund half of the 620.00 paid for not receiving my services as promised is very disappointing."