Murfreesboro Smiles Dentistry

"I have nothing bad to say about this experience. I made them aware of my strong fear of dentists and they went out of their way to make sure I was comfortable and understood every step happening and coming up. Tyson Steere is a really caring doctor along with all of the other staff I met. I highly recommend this location."

"My recent visit to the dental office did not meet the high standards I had anticipated, particularly during an examination aimed at addressing a problematic wisdom tooth. Despite my efforts to provide a thorough account of my concerns and relevant information, the level of service I received was disappointing. My interaction with Doctor, who offered initial treatment suggestions, was overshadowed by the excessive wait time of nearly one hour and thirty minutes. This inconvenience was exacerbated by the need for multiple dental images to be taken in different rooms, disrupting the overall flow of the visit. After the procedure to remove my wisdom tooth, I was left uninformed about any additional dental issues that might require future attention. It was only upon my initiative, a week later, that I contacted the office for further clarification. Doctor informed me that the focus had been solely on the immediate problem, with no consideration for potential ancillary dental concerns, though he mentioned the possibility of scheduling another appointment for a broader evaluation. This lack of comprehensive care, especially considering the premium pricing of their services, highlighted a significant gap in communication and transparency. Efforts to contact the office by phone were met with difficulty, further illustrating deficiencies in their customer service approach. However, it's worth noting that the extraction team performed their duties exceptionally well, demonstrating professionalism and skill that stood in contrast to the broader service experience. Leading to a 5 *. As for the office they would receive a 1* and the doctors response was very unprofessional. This disparity suggests that while certain aspects of the practice are commendable, there are clear opportunities for improvement in areas such as patient communication, service efficiency, and overall value. For those considering this dental office, I recommend approaching with an open mind, as personal experience will be the most telling indicator of the quality and service one can expect."

"Valerie is a wonderful person and hygienist. She is very thorough with her work and takes the time to educate and clean my teeth. I really appreciate that as a patient. She always has a smile on her face and is very nice to talk to. I always enjoy having her when I get my routine check ups!"

"I’ve been going here for around 2 years now. Julia has been my hygienist the whole time and I couldn’t love her any more! She is so sweet and easy to talk to about any issues or concerns you may have and very knowledgeable! She is the shining light at the office and always welcomes you with a smile! 10/10 will recommend her to everyone I know!!!"

"Odd experience compared to what I have had the past 10 years. My insurance covers exams, cleanings, and X-rays every year with no problem. Well, I went in and just got X-rays and an exam. No cleaning after almost 2 hours of being in the office. They explained that I needed over $3800 worth of work done Including laser treatments and no matter what I would pay hundreds out of pocket. I just felt like this was a money grab. Imagine taking your car for an oil change and never getting an oil change because they spent 2 hours inspecting and offering other services instead. I was shocked after reading other reviews about the same experience. If people want cleanings, give them cleanings. It's the whole point of having dental insurance. Now my teeth are still not cleaned and I am waiting for them to handle my insurance on the thousands of dollars they want."