Chipotle Mexican Grill

"It's a shame how rude the employees are at this location if we go there it's to buy food we don't get to beg anyone, the cashier Haley is extremely rude with a heavy attitude, before dealing with people she needs to learn about kindness and service. And also they have preference for some denominations, for certain people, I would love for that to change to be able to buy food and be treated with kindness and respect, not with contempt like the people who currently work there do."

"A pretty OK Chipotle. Came for a quick keto bite on the way back from work. The place was fairly quiet, even so the service was lightning fast which was nice. The portions were good except for the meat, but passable. The store was clean and well stocked which you love to see. Chipotle is ungodly expensive these days ($18 for a salad and fountain drink) but it does let me get something tasty and relatively healthy so every one and a while I'll take it. Soft recommendation if you're craving such food and there are no Qdoba around."

"No one greeted us as we walked in, for that matter we were completely ignored for several minutes and “workers” walked around filling containers. Finally, I spoke up and asked if anyone was working, and we were then served. No smiles, no hellos, nothing! The restaurant was filthy, they were completely out of forks and the chips were stale. Probably won’t be back! Store location: Cumberland Rd. Lebanon, TN 37087"

"This location needs severe help or shut down. It is filthy inside and the food looks and tastes old. The employees “try” their hardest but it’s not enough. Chipotle needs to fix this or shut it down for good. Not only was my order wrong but the container was dirty. So disappointed"

"I ordered a steak bowl for pick up on the app and got home and realized it was completely wrong. It was inconvenient to have to drive back and I couldn’t call because their phone is disconnected, but I was able to order ahead on the app again and get the correct order for “free”. I went back and they got it right and on time. It was perfect - so good! The portion size was just as big as any other chipotle I’ve been to. Their hot red salsa is spicier than normal - I love spicy, but I can see this being way too hot for the average person.The girl working the pick up lane had a great attitude and was friendly. 4 stars for good customer service and the speedy fix via the chipotle app."