Midtown Smiles,

310 23rd Avenue North, Nashville, TN 37203

"GREAT dental office. The front desk ladies are super nice and quick to respond to requests and appointments. The technicians are great and do a through job quickly and pain free each time. Dr Watson is really friendly and takes time to listen, I never feel like I'm being sold products or extra services. Very happy with everything"

"What a wonderful dental experience if there is such a thing. The efficiency, experience & communication makes working with Midtown Smiles so effortless on the patient end. This was also the best dental routine procedure I’ve ever had. No pain or real discomfort. Thorough explanation when needed or not. I love this office."

"I’ve been a patient at Midtown since moving here in 2019. I live over 40 mins away but decided on Midtown because that’s where my boyfriend, now husband went. I’ve always had a very good experience but today was totally different. I had a different hygienist than I’ve had in the past and left not wanting to return. My hygienist began my cleaning with polishing my teeth, a step that has always been done at the end of the cleaning. She tried to make small talk but honestly it was a bit abrasive- questioning me a few times about not working & being a stay at home mom, asking me if I was still trying to get pregnant (I had my baby 5 months ago) as she told me there were notes in my account stating I was trying, even though I was pregnant at my last cleaning. She kept walking out of the room and trying to get me to commit to having a filling taken care of at todays appointment and pushing me to commit to a night guard which I’ve discussed over the years. At one point, she was eating or chewing on food, which I found odd. She then used the water pick on me and was very rough. She proceeded to aggressively pick and scrape at my gums and asked if I was breastfeeding because my gums were bleeding. I told her I was not and she blamed hormones, even though she was nicking my gums with the tool several times. She then very quickly and aggressively flossed my teeth. I have a lingual bar and she never flossed my lower teeth, only commented how tight they were. I’ve always had hygienist’s use a tool to thread behind the bar. The entire time she was asking a patient coordinator to come into the room and go over pricing for the night guard, while I was laying down having my teeth cleaned. I was told I would have to pay half before they would find out how much insurance would cover, which I was not comfortable doing. Dr. Watson was great as always and checked my teeth and we agreed to fix a filling on #15 and even advised that I not do impressions today but to do them after my filling, the opposite of what I was being talked into doing. At the end of my appointment, I was asked by the hygienist “do you need a toothbrush?” To which I replied yes, as I’ve always been given a toothbrush & toothpaste to leave with at any cleaning appointment I’ve been to. I did schedule my filling for a month out and made plans to do impressions for my night guard at that appointment. The entire time, I felt like I was being “sold” and pushed into booking other appointments and committing to the night guard. Totally different experience than I’ve ever had at my appointments the last few years. I’m reluctant to go back and will most likely just find a dentist closer to my house."

"Going to the dentist is never really something you look forward to but my first time at Midtown Smiles was amazing. The staff was very personable and bubbly, kept everything light hearted and they even made me laugh a couple of times while I was in the appointment. Everything was quick and easy and I’m glad to have found a place to go to for all my dental needs! Would highly recommend"

"I'm very impressed with Midtown Smiles. The office staff are very friendly when you enter, with warm greetings. My dental hygienist was also warm and friendly and thorough. The level of technology was impressive. They use a 3D image machine to get a great view of what is going on with your mouth (and even your sinus cavities). What impressed me the most was Dr. Watson's discovery of some dental issues that had been missed by my prior dentist. He gave my bite a thorough check and noticed that I had some back teeth meeting prematurely and that was messing up my teeth alignment in a way that would be very destructive over time. I was able to come back within a couple of weeks to get that corrected, and to get some fillings and bonding to improve my teeth. He even fixed a chip in my front tooth that others had attempted to fix a couple of times without success. He is very thorough, and I'm very impressed!"