Valvoline Instant Oil Change

"Very professional. Very good price. Really fast work. it is a good place to go for oil change. they also accept you to bring your oil and provide just service charge."

"This review is not about the quality of oil change, but about my perception of injustice. I might be wrong but I got a terrible impression about this place. I waited in line, I was the next one to be served, then an employee came and asked me to move to another line pointing at me another car which was just entering the lot."

"Great service! It only took about 20 minutes to get the oil changed in my vehicle. The only negative is that they always show me my air filter and ask if I want to buy a replacement every time I get my oil changed. Air filters have a replacement schedule and you can't really tell much just from looking at them. For my F250 the replacement interval is 30,000 miles so I don't need a relpacement at every oil change."

"This has to be the slowest location in the city of Memphis. I understand that each car has a different need but all the mechanics are walking around like they have nothing to do, no sense of urgency. Then it seems like it takes eternity for an oil change. Valvoline is supposed to be somewhat convenient but sitting in the car for an hour+ is ridiculous. If you don't have enough workers to manage 3 bays that day....don't have all 3 bays open smh."

"Didn't close my engine air filter compartment after checking. Was wandering why my engine was running hard & very loud. Called spoke with manager he said he was on lunch. Said I could bring it back & they would close it. I live over an hour from this store. Tire pressure wasn't checked or updateI stopped for oil change because it was close to my job & previous visit was good. Paid for service. I want a Refund. I will be contacting the BBB, if a solution isn't resolved."