United Diesel Power - Truck Repair

"The dreaded oil leak when you're under a load OTR. Contacted these guys for a service call. They came out, diagnosed correctly, got us to their shop, and repaired our problem. NGL, the price, although fair, was still a shock. You know how it is, hard to let go of hard earned bucks. BUT!!!!! But, 580 miles down the road, we're on time for our delivery, and the repair and replace job is top-notch. We are very grateful and will definitely go back next time we need help. Special thanks to our mechanic, Chase. Very professional, knowledgeable, and a nice guy."

"Jake is a great guy with a good crew. They have everything from experienced mechanics to young greenhorns. Jake is constantly finding young men and trying to give them a new career path. I’ve personally seen him make special accommodations time and time again to get trucks back on the road. Keep up the good work!"

"We had our truck repaired in this place. The work was done qualitatively and quickly, the staff was always on the phone and answered all questions that arose. Thank you very much for the service and attitude to customers. We always recommend this service to all our friends!"

"I recommended this place to an old buddy of mine, and he was very pleased, as was I. Jacob Johnson is hardworking, honest, and easy to work with when getting stuff fixed in a timely manner. I found it shocking when I saw some of the bad reviews, but after looking at the profiles for people who left the bad reviews, I saw that's really the only time they left reviews. So I really believe all these other people who had "bad experiences" are just people who are just hard to please or want something done for dirt cheap. With this place, you get top-tier work done on your truck for what it's worth. So, skip all the bad reviews, I recommend this place to anyone who needs diesel work done and experience it yourself. My friends and I will bring business here every time. Thanks to crew here who work so hard making sure our trucks are top tier."

"Do not use this repair shop unless you want to spend a lot of money and waste a lot of time. Had my truck towed there on the 17th of June due to transmission failure. The part has a two year unlimited mile warranty so the original shop shipped in a new transmission for the replacement. I was told the truck may be ready by the 26th of June so I flew back to Memphis only to be told it wouldn't be ready until Wednesday. Stayed in a hotel for three days ubered to the shop to be told it's still not fixed and I was told that the inertia brake needed to be replaced. Once again the original shop sent the part. The part arrived Friday morning on the holiday weekend (4th of July). I noticed my truck didn't move from the spot it was parked in because I went outside and marked the spot. The truck was never moved and the mechanic claimed to replace the inertia brake. When did he do it when he was working on another truck in the shop? I believe they kept the part. By the end of the day I was told they couldn't get the service light to turn off and the fault fixed and I could take the truck. Why did it take until June 30th before I was able to get the truck back and the service light was still on because they didn't realize the wiring harness needed to be replaced. On top of that they charged $3298.97 for dropping a transmission and putting in a new one. If I could give them zero stars I would. This is one of the reasons why owner operators are being put out of business dealing with inflated repair costs and shady repair shops. Avoid them at all costs would be my advice to anyone needing any type of repairs."