Caliber Collision

"Worst experience I have ever had with a body shop. They received my vehicle in early June 2023 and started the process of fixing the damage. Said on June 13 that one of the parts was on back order, but they would call every week with an update. I call repeatedly over the next 6 months and always the same response “we call every week and they said the part is still on back order”. Finally at the beginning of February, we call the Honda dealership and they informed us there was no current order on file for our part with this body shop and the order they had places back in June was voided out in July. We were without a vehicle for 7 months because they never followed up with their order number with the dealership like they told us they were doing, weekly. I do not recommend this shop to anyone."

"I had a wonderful experience with the Manager, Carol who was wonderful handling my car She was very friendly, concerned and so helpful with all my issues. I highly recommend her expertise in any issue with your vehicle. The staff was also great to work with. ."

"The staff at Caliber Collision on Covington Pike in Memphis, TN are amazing. They are so kind and helpful. they made sure to keep me informed about the repairs on my vehicle every time something was being done. They went above and beyond to ensure that i wasn't without my vehicle for an extended period. I will tell anyone who needs work done to get in contact with their team there. You won't be disappointed. Carol and Taylor were the two that i dealt with and they made sure that it was a smooth and easy experience"

"I had a great and smooth customer experience at this Caliber Collision location with Mrs. Carolyn Jackson. She was tremendous with communication updates regarding my vehicle and made the process seamless. Definitely recommend her and ask for her when you go! 10/10"

"Caliber Collision, My thanks to the mechanics for the excellent work made to my 2022 Outback XT. Many thanks go out to the entire Staff of Caliber Collision on Covington Pike in Memphis. They were very professional and explained every step of the repair. The staff members kept me updated throughout the process to the very end. Now my Outback is back to its original look. I get plenty of compliments from family and coworkers. I always respond with, "I know a fully experienced prepared powerhouse staff if you want their number, no I'm seriously" lol. Caliber Collision, again, thanks for making my ride shine again."