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Mags and Lulu
31 A Wiley Parker Road, Jackson, Tennessee, United States
About the Mags and Lulu
Mags and Lulu is a trendy clothing store located at 31 A Wiley Parker Road in Jackson, Tennessee, United States. Our store offers a wide selection of stylish and fashionable clothing for men and women of all ages. From casual everyday wear to special occasion outfits, Mags and Lulu has something for everyone. Come visit us and experience top-notch customer service and the latest fashion trends in a welcoming and relaxed atmosphere.
31 A Wiley Parker Rd, Jackson, TN 38305, United States
Opening hours of Mags and Lulu
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Mags and Lulu
"Their clothing is well made and stylish. I had a little trouble finding the size I needed, but found out they had just had a sale over the weekend. The staff was very friendly and gift wrapped my purchase for free. Overall, I was very satisfied and would shop here again."
"As a business owner myself I am absolutely appalled at the extremely ill-mannered customer service from the older woman I received today. From the moment I walked in I was looked over as if I had tentacles coming out of my sides and 3 eyeballs on my forehead. The audacity I had to bring a sleeping 5 month old, in a stroller, into a children’s clothing store I suppose. She was repeatedly rude throughout my entire trip. She asked me if I “even had a receipt”, extremely condescending, for an exchange I wished to do. The receipt in question she had already looked over once, her response when I pointed that out was an insolent, "oh, that's right". I asked her if she had any other options for shoes in the size I was looking for and she ignored the question rushing to know my phone number. Inevitably she come back to me and asked if I “wanted the store credit or not” since that was the “only thing she could do”. I asked if they were going to be getting anymore shoes in or if it were possible to order them, her response was a snarky “I have no idea.” These are only the highlights of the discourteous experience I had. I used my “credit” because I have absolutely no intentions of returning. I'm not sure why she was so rude. I feel as if she was actually trying to be as hateful as she could possibly be. There's no need to be that mean to anyone. I'm not surprised I was the only person in the store and I'm not surprised there are other poor reviews. I will most definitely make the drive to Gingersnaps in Corinth, MS where I’m invited into the back room to view inventory before it’s even placed on the sales floor and the ladies offer to watch my baby while I shop instead of glare at me for bringing her into their store. If my employees ever spoke to someone or treated someone the way I was treated, they would immediately have repercussions. Such a shame."
"I pulled on the door at a quarter til closing and it was locked. Checked store hours on the door and figured they just closed early. No problem. They opened the door as I was walking away and invited me in. There were 2 employees. One was very sweet and helpful. I just kinda told her it wasn’t the style I liked. (The store does sell a specific style.) The other employee was literally slurring her words and not making sense. She was rude and the other employee kept correcting her. Pretty sure they closed early to drink. I wouldn’t care at all if the tipsy lady that was trying to help me weren’t so pompous while making no sense. I couldn’t get out of the store fast enough!"
"I absolutely love this precious store! Incredible customer service such as calling when something I am interested comes in, brands I absolutely love with a wonderful selection too. I live in Memphis but this is always my first stop in Jackson. They also make it super easy for me to shop by shipping. Love mags and lulu!"
"I had a very unpleasant experience here. Will not return. My experience, while pleasant in the store, was not pleasant when you ran my credit card information you saved without my authorization several weeks after my purchase, despite my repeated requests for a simple phone call from the owner, who failed to return my call. Employees also were unpleasant with my own office staff over the phone. Perhaps the people who have also left negative reviews had similar experiences. You couldn’t list my address when I asked you to look me up in your online system, but you had my credit card information from my last visit, which makes me question just what information you have in your system and your claim to know every customer. I will not return and have had others tell me about similar experiences there. I’m sure you’ll say You have no record of my experience, too, but I’ll be glad to post a picture of my package I received."
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