Jiffy Lube,

129 Donelson Pike, Nashville, TN 37214

"Store was backed up but service man was apologetic and kept me informed about how things were progressing. Then he gave me a discount for my wait. Pricing was explained and I was advised future needed service ."

"Solid, thoughtful advice, but technician forgot (?) to replace engine air filter, and neglected to address it until questioned at end of service visit. Second visit in two weeks - first was oil changes, and second was exchange transmission fluid. Filter wasn’t in stock either visit."

"Never been to any kind of drive in type oil change business. I was skeptical but NEEDED an oil change NOW. I was impressed with the whole experience. Customer service was excellent. Justin put my mind to rest. Complimentary fill up of my washer fluid and floor board vacuuming, AND he gave me a $25 discount. $10 more than online coupon. Thanks Jiffy Lube."

"**EDITED** Service has gone downhill. Fell from 5 stars to 1. GO HERE AT YOUR OWN RISK. Had service engine light come on and thought I would come in for them to have a look. Instead of telling me they didn't want to do any work due to the weather, one of the guys plugs an OBD scanner into my car, erases the code and states it's an easy fix. "Just go to YouTube to fix it" he states and gives a code that doesn't match the car I have. Now I have to wait until further damage has been done to the engine before the check engine light comes back on."

"The service was pretty slow;however, I think they were just short handed the day I went there. All of the employees were very nice. I like how I could just remain in my car. Once they started working on my car, it was fairly quick."