Dollar General 120 West Kingston Springs Road, Kingston Springs, TN 37082

"Call to check on product availability! The guy answered the phone as I explained what I needed he cuts me off and said wyes we have it! I ask description and he replies we have it! I drove 15 minutes out of my way and when I get there they are out and been out for a week! Not pleased with the lazy store employees!!!"

"Uodate: Wish I could say that this location has gotten better but it absolutely has not. The staff is super friendly and helpful if you have a question don't get me wrong the people that work there seem great.. HOWEVER... They are always out of stock all over the store... And not because of supply chain issues either... Been like this since they opened... And when they do get a truck delivery stock sits in boxes in the isles for days... I guess mgt simply does not know how to inventory and get orders placed in a timely matter, or whatsoever! Love having the store herein Kingston Springs, just wish it would get it together! If I have the time I definitely Drive the few extra miles to the Pegram location, as it is usually neat, orderly, well stopped oh, and they even or a localized FedEx drop location. So if you don't want an expensive package or important documents laying on your front porch before you get home you can have it delivered to the store from FedEx and stop by and pick it up after work! Be quite honest I wouldn't trust the Kingston Springs location with anything I was having delivered. They would probably never find it when you came to get it. They never have fully stocked shelves. Stock is just in boxes crowding the isles! Well here we go again! As usual they are out of dog food batteries you name it they don't have it! And don't dare ask an employee for any help because they had completely annoyed or rude if they don't address you at all. Not to mention there's a new crew in there every other week! If I was you I would go to the one in Pegram a few miles away it's a much better store they act like they actually want your business."

"The store is under new management and has really done a complete 180. It's much cleaner and stock is not piled up or in the way. Still a small town store, but good selection and definitely have all the basics."

"New place, always trashed with idles of boxes but not opened and put on shelves. Repeatly I've been there and 2 people working, neither have time to stock shelves. Unable to purchase what I need or want, better straighten up Dollar General or this store will be out of business."

"Stopped by to pick up a few items. Rob was extremely courteous and helpful. He is definitely an example of an employee you want to be greeted and assisted by. Most assuredly you need more employees(on all levels) with his degree of customer service skills and care!!!!! Thanks again!!!!!!!!!"