Sonic Drive-In 5003 Millertown Pike, Knoxville, TN 37917

"Not crazy about the traffic getting in and out of this location, but the excellent service and stellar food make it "worth it". If you haven't tried the new Sonic Smashers, I highly recommend them! And this location does them very well! In fact, everything I've tried at this location was better than many other Sonic locations in town. If you're in the area, don't miss this one!"

"Often when i go to home depot or lowes i get a milkshake for my wife from here. Every time... im waiting for 20 minutes. Sonic is lucky she likes the shake so much"

"They could use some new training!!!! So me n my step dad just left there like 20 mins ago he ordered my grandma a strawberry Milkshake I had the new chocolate strawberry milkshake and there wasn’t even any strawberries. I called and idk who the chick was that answered but was very polite tried to say they use a strawberry purée . But even if was a purée you’d still have a strawberry taste and it would be pink. Heck I used to work there yes it’s sorta a purée but you’d still have strawberry chunks in it. The carhop was so sweet she did make a mistake but that okay she fixed it but her manger was rude af about looked out the door where she dropped the tots bc they didn’t prep her tray right like the drink make is supposed to do it fell not all just tots and the “manager” rolled her eyes and Ik she had an attitude with the girl. The so call “manager” was on the phone out side walking next to the cars cussing someone out loud af. They don’t put any peanut butter in they new peanut butter bacon sandwich"

"So pull up hit the red button and they say 20 minutes wait before I can even order! Then ten minutes into my wait 2 employees are sitting at a table outside smoking. The drive through is moving though. There food is always wrong! Terrible place to eat which is sad cause I've always loved sonic."

"Time to find out how to report this place. Omg.. just.. don’t eat here. Remember as well, it is always a reflection of the management and owners. They are in charge of training. The man working tonight was so friendly and fast, he deserves a raise!! the young lady was short and extremely rude for no reason… can’t believe the man was so cheerful and friendly when he has to work with her all day. I’ve worked the same jobs so there’s really no excuse. I got two very burnt grilled cheeses, stone cold bbq seasoned tots, except they weren’t “seasoned” they were coated in wet bbq sauce…?? Why?? My sons food was burnt as well. He just ate a hole in his toast and moved on. Wasted our hard earned money on bad food AND the lady was rude??? This place is awful. We go to sonic all the time, but not this one and we will NEVER spend money here again. $40 down the drain."