McDonald's,

1720 Cumberland Avenue, Knoxville, TN 37916

"Came here the other night and they had me in and out in a matter of a few minutes. Hot fries, fresh burgers. It was the best McDonalds I'd had in years. Thanks for your hard work, y'all!!"

"They were a little understaffed so it took a minute for them to get my order but after they did it didn't take long for me to get it. Aside from that everything else was good. My food came out fresh and hot and that's all I want out of a fast food restaurant."

"I had a good experience. Easy to order, great friendly service. Restaurant was clean. My biggest impression was that the manager had let a few of the homeless come in to get warm on a cold night. Everyone was on their best behavior. Only sounds heard over quiet talking was laughter. I really enjoyed the quick meal. Glad to see a company still have heart and care for the people in the community. Well done!!!"

"Came with besties as we were leaving for a road trip. Ordered food. Excited at first as we waited for food. Out of large cup caps. Had to find them under the drink machines ourselves. Kept waiting for food. As we waited, we saw a very young child watching tiktoks filled with profanity unsupervised (Ex. “Let that c****** breathe”). We would later come to realize she was most likely the child of the very rude manager. Kept waiting for food. Friends received orders. My number was never called. Order number is not on the screen anymore. I tell the workers that I never got my bag. Manager proceeds to scream at me that I need to listen for my order number and my food wouldn’t have gotten taken. Continues to scold me as she remakes my order. My number was never called as I was listening to her call them and watching the screen intently. After this experience, I was extremely frightened and could not bring myself to ask for ketchup. Quickly ran around the corner and held back tears. Empowered by my reaction, my friend decided to go stare her down to show her that we were not scared. She grabbed me some ketchup and we went on our way. Only after my other two friends waited for their TWO cheeseburgers for an inexplicably long amount of time. After my experience, they were scared to ask what was going on to the rude manager lady with the profanity watching child. Do not come to this establishment unless you want to leave with extreme emotional trauma. Thank you."

"Like all the reviews say the worst McDonald’s. Was there around 10:30 pm. Staff is beyond rude and will cuss you, long wait, food is old and cold, coats laying in the kitchen, and a pizza box and someone’s drink on the kitchen countertop. When you complain and voice your concerns you get coupons to come back again with no apology. Why would I want to repeat that experience if there is no changes being made?"