Subway

"I placed an online order a few minutes before I arrived, and when I got there, it was ready and packaged for me. The person working was very nice and personable. He recognized I came for a pickup order, handed it to me, and I was on my way! Great experience. Food was hot and delicious too!"

"So we ordered on the app and picked it up and we head home for the day. Well when we got home and opened are sandwiches, they were completely wrong, so we head back to this subway with the sandwiches and receipt in hand. We get there and no one was around so we wait for about ten minutes and finally ask the front desk people and they say to ring the doorbell, which we do. An older lady came out and we told her our situation, and she completely refuted us. She said she didn’t make them incorrectly and asked us specifically what was wrong, to which we told her. She then started making our sandwiches again and kept us asking in a rude tone if each item she put on was correct. Finally, a younger woman with bright red hair came out and asked what was wrong. The older woman replied,” I apparently made these sandwiches wrong.” She was really rude about it and made it seem like we were lying, even though she’s the one who messed up our order. The younger lady took over and started making our sandwiches instead. She was extremely nice and understanding. She asked how our day was going and apologized for the incident. She was super sweet and honestly had amazing customer service!! She is not the reason for the low score, that other lady was, and if she had honestly kept her mouth shut and hadn’t been so rude to us, the score would’ve been better. It’s okay to make mistakes, but just own up to them, especially in the food and retail industry."

"i got a 6 inch earlier today and i’m normally not a complainer, even if my food is wrong i normally just eat it, however i am an avid ranch enthusiast so when i bit into my sub and my ranch tasted weird i was immediately heartbroken as subway ranch is the best obviously. i debated for maybe 10 minutes whether or not i wanted to go back in and ask them to remake it, i did and the young guy up front was SO SO nice. he fixed everything for me, he apologized and was extremely friendly. and the second sandwich tasted great. he didn’t even make it a problem he immediately helped me out and i really appreciated that. great experience"

"Find workers who actually can work in subway do not leave the pregnant lady to work by herself because she cannot do the toast because she feels she’s gonna throw up. Nothing against her. I wish her all the best and to have 10 more kids but today I stay without my lunch because she’s pregnant sensitive. I will now stop by every single day and keep leaving the bed review until I don’t get food as I ordered."