Bojangles,

505 Lovell Road, Knoxville, TN 37932

"I came here one night for dinner and ordered the 3 piece dinner. I noticed a long piece of brown hair (my hair is blonde) literally in my face as soon as I opened the box. luckily I noticed before eating! I called immediately to let a manager know and to fix this for me. Renee informed me I would have to contact the higher manger for any help. That manager is only there certain days and that day was not one of them. I called the number provided and no answer . A day later I get a call I missed and he stated via voice mail that he was confused … I called back no answer . So after a week of playing phone tag, I decide to call the location back . I speak to Renee and let her know I was not able to speak with her manager regarding the hair in my food. She tells me she already spoke to him and he said he would NOT be doing anything to help the situation. She also told me I needed my receipt (they did not give one) and also the food… a week later. If I was told this that day on the phone I would have kept the hairy food... I wasted my money on food I couldn’t eat and my time trying to get help . The management here is poor in several obvious ways . Unprofessional and unethical. I was basically told to eat the food anyways . I’ll never come back and I know this location will not make it long with these tactics . Wear hairnets team."

"Attached is the pic of my TWO biscuits. Trouble counting at this location. Sandwich was wrong too! Lady working the drive through window has zero personality. Only words she mumbled was the price. I even told her to have a good day and got no response other than a blank stare. Last time going to this place."

"The staff was the big let down. They made us feel as if we were bothering them to come in and order food. Makes you wonder if they're preparing your food correctly."

"Was so shocked at how slow they were and the dinning room was filthy. Trash all over the floor and crumbs all over the tables. The chicken didn’t taste the same and wasn’t golden brown. The fries were soggy. Cole slaw had no flavor. I was so shocked at it all. I would give zero stars if I could. I just wonder if the owner/manager knows it’s this bad."