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Kohl's
5312 Washington Pike, Knoxville, Tennessee, United States
About the Kohl's
Kohl's is a popular department store located at 5312 Washington Pike in Knoxville, Tennessee. This store offers a wide range of products including clothing, accessories, home goods, and more. With a reputation for quality merchandise at affordable prices, Kohl's is a favorite shopping destination for many in the Knoxville area. Whether you're looking for trendy fashion pieces or home essentials, Kohl's has something for everyone. Visit the store today to experience a convenient and enjoyable shopping experience.
Photos of Kohl's
5312 Washington Pike, Knoxville, TN 37918, United States
Opening hours of Kohl's
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 20:00
Reviews of Kohl's
"I had an issue with my online ship-to-store order and was instructed by them to call the store to check on the status of the order because the tracking stated it had been delivered to the store. I called and the first woman who answered didn't ask a simple question just put me on hold and left me there for 20 minutes. I hung up and called back and got a different woman who acted like I was a bother to her. I told her why I was calling, gave her my order number and said "it ain't here" when I told her it was delivered hours earlier and who signed for it she stated "don't know who that is." I hung up and was going to go into the store but almost immediately got an email stating my order was ready for pick-up. I work in customer service and this was one of the worst examples of what not to do I've ever seen. Kohl's should implement some new training for their associates. I've had good experiences at the East Knoxville store but this seems to be getting more and more common."
"Anna was very unpleasant at the front counter and made me feel like I was inconveniencing her by returning an Amazon item. I know the holiday season can be tough but she shouldn’t be taking it out on the customers that have to work with her. If I was purchasing rather than returning, I would’ve just left based on how she treated the person in front of me."
"Hateful cashier! Named Lauren. This location has gone downhill so much. The employees used to be so nice, but not anymore. There are too many other retail options out there to put up with snarky employees."
"A lot of "register surprises" await at the appliances in kitchenware. Search the shelves for a price on the item - you don't find any. Search the boxes they are in for a price - you don't find one. You'll learn what the price is when you go to pay for it. Don't go there when you're in any hurry. The cashier is apparently expected to get every customer to fill out a credit card application. Even if you already have, or don't want, the card you get to stand in line while those ahead of you go through the process."
"I was helped by a wonderful Nigerian lady. I'm sorry I can't recall her name. She went above and beyond to help me. Very attentive and professional. Great employee."
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