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Firehouse Subs Smyrna
337 Sam Ridley Parkway West, Smyrna, Tennessee, United States
About the Firehouse Subs Smyrna
Firehouse Subs Smyrna is a popular restaurant located in Smyrna, Tennessee. Situated at 337 Sam Ridley Parkway West, this eatery offers a variety of delicious subs made with high-quality meats and fresh ingredients. Known for their generous portion sizes and flavorful sandwiches, Firehouse Subs is a favorite spot for locals and visitors alike. With a cozy atmosphere and friendly staff, this establishment is the perfect place to grab a quick and satisfying meal. Whether you're craving a classic Italian sub or a specialty option like the Hook & Ladder, Firehouse Subs Smyrna has something for everyone. Visit us today to experience the deliciousness for yourself!
Photos of Firehouse Subs Smyrna
337 Sam Ridley Pkwy W, Smyrna, TN 37167, United States
Opening hours of Firehouse Subs Smyrna
Monday:
10:30 - 21:00
Tuesday:
10:30 - 21:00
Wednesday:
10:30 - 21:00
Thursday:
10:30 - 21:00
Friday:
10:30 - 21:00
Saturday:
10:30 - 21:00
Sunday:
10:30 - 21:00
Reviews of Firehouse Subs Smyrna
"Ordered online 24 hours early for 30+ people and they gladly took my money. However, when I arrived to pick up the food at the earliest time I could schedule, I was told it would "...be a little while..." Needless to say, my lunch was not ready on time and my lunch for the group was late by 20-30 minutes. The manager or lead said someone else's order was in front of mine but I had picked the earliest time to be sure I could get my food on time. How does that work?? I don't think my order was started until 5 minutes before my scheduled time. Very disappointed in the delivery of the food and the promised time. I won't order here again for anything larger than a couple of sandwiches in the future. They can't deliver on their promises. And for the sake of anyone who orders a big order, STOP using the stupid numbering system to identify the sandwiches, especially when those numbers are NOWHERE to be found on your on-line ordering menus. Now I'm late and I don't know who gets which sandwich! This has been a complete cluster!"
"Normally love this place. Firehouse Steak and Cheese is my fave. But, the last 2 that I bought have not been fit to eat. Straight to trash can. Last one did not smell right. I always get them to go so no return option. I guess it's time for a break or change my menu choice."
"I do not frequent this restaurant often so this is being typed immediately after service. I walk in to see one other customer waiting. Nothin to hear but the background hum of the machines , 4 young employees behind the counter mumbling low to each other occasionally, with a couple of them prepping , a couple standing or waiting, while the 5th is sweeping here and there. No hello's, no welcome to firehouse, no hey, its gonna be a slight wait, as we are prepping right now. Complete and utter silence for 10 minutes while I and another person waited. I asked the other customer how long he had been waiting and he said a while. He hadn't had words from anyone either and didn't know what was goin on. I decided to wait because I don't mind as long as i know why, plus its so easy to ruffle feathers these days by just asking questions. Another customer walked in and she waited. Eventually we communicated via eye expression and shrugs on the oddness of the situation. The first word to ever surface was my husbands name ringing out through the restaurant as he called it for the pickup. Other than that, no words at all from the employees. I don't know if that's the culture there or if its a "second shift" or "young people" thing, but its a bad look if new customers are desired, who may not know what to expect. I cant even vouch for the food, because it was not mine, but some customer service training would be beneficial."
"Sandwich was delicious ingredients tasted fresh no," Soggy" bread mobile order grab an go quick an easy. Thanks guys!"
"The ordering process was straightforward. The sandwich was very good for the first half. The second half the bottom bun was all wet and tore apart. There must have been alot of water in the lettuce etc. The restaurant and restrooms were clean and stocked. The Diet coke must have been almost out of syrup, as it was very carbonated and not much soda flavor. They were doing a pretty steady business of some eat-in and quite a bit of takeout while we were there. Really liked the taste and quality of the sandwich, just wish it had held together better...and we were eating in. Also really appreciate their support of First Responders!!!"
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