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Whataburger
1835 Old Fort Parkway, Murfreesboro, Tennessee 37129
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About the Whataburger
Whataburger is a popular food and restaurant institution located at 1835 Old Fort Parkway in Murfreesboro, Tennessee, United States. Known for serving up delicious burgers and other tasty menu items, Whataburger also offers a unique collaboration with Staunch Traditional Outfitters for stylish and trendy apparel. For fans of their famous Fancy Ketchup, they offer a cotton/poly blend shirt in athletic heather red. Additionally, Whataburger has partnered with YETI to create a 30-oz stainless steel Rambler® tumbler that resembles their iconic drink cups, keeping beverages hot or cold while looking sleek and stylish. Don't just eat at Whataburger, wear it too!
Photos of Whataburger
1835 Old Fort Pkwy, Murfreesboro, TN 37129, United States
Reviews of Whataburger
"I ordered my food through the Whataburger app and was told to arrive between the times of 8:01 PM to 8:04 PM. to pick up my order. Since my dog was in the car I chose the curbside pick up option. I pulled in to parking spot #4 exactly at 8:04 and checked myself in. I sat there for roughly 20 minutes. I then went inside to pick up my order since bringing it to the car was not high on their list of priorities. I then wait in the online pick up order line waiting to speak with someone. There were several people in this line and not one employee offered to speak with us or to help. I finally cut off one of the cashiers taking orders. I explained that I wanted a refund for an online order and I wasn’t waiting any longer for it. She told me I had to cancel it through the app, then walked off to the kitchen. I tried to find this in the app but before I could the cashier brought my order to me. She acted liked this was the biggest inconvenience of her life. I get to the car and my food was not fresh. I’ve had much better food and customer service at different locations. This location is in need of serious help! The wait time is very inconvenient considering it’s fast food. I should not have to wait 25+ minutes. It’s unacceptable. The attitude I was given in this establishment was unnecessary. The food quality was terrible. I will not be returning to this location. There are fast fast food chains at the same price point. Why would I wait half an hour when I can get the same elsewhere? There are more Whataburgers being built in this town. I hope they staff these with better employees who are competent and have better manners. Management obviously needs some guidance as well."
"MANAGER: I sat at the window for 5 mins getting the workers to correct the order. 42 mins in drive through line and unacceptable food."
"*** Corporate Whataburger Trainers, Please Help!!!!! *** I will start with the statistics of my experience. • Avg. wait time / 25 min. - 35 min. ( 1hr. 37min. longest) • Correct food items / 3 out of 12 visits • Proper food temperature / 3 out of 12 visits • Friendliness of staff / 3.5 out of 5 • Managing skills of Management / 3 out of 5 ------------------------------------------------------------ My first 3 visits to this location were exceptional and enjoyable, which was the first 2 weeks that this location was open. Since then, every visit has included very long wait times, to receive cold food, incorrect food items, or food items completely missing. I won't be going back to this location any more. Not until things change. There's lack of structure and much room for improvement with management. These things include. 1.) Leading staff to quicker drive-through times by falling back to help individual stations as needed. ***Be more hands on and a talking leader, not a standing there talking leader. 2.) Having an individual or team upfront that can fall back to assist individual stations in prep while bagging efficiently for themselves to move lobby customers at a faster rate."
"I am literally compelled to leave a review after my few experiences with this Whataburger. Prepare to wait at least 7-8 minutes per car ahead of you in the drive thru. We just waited 48 minutes with only 6 cars ahead of us when we got in line. And if you are thinking the food will be worth the wait, it tasted as if it had been sitting out the whole 48 minutes that we were there. Soggy fries, cold chicken tossed in maybe a teaspoon of sauce, etc. This location has always been this way but its new, so we have given it four chances (not including the times we left after we waited in the drive thru for over 10 minutes with no line movement whatsoever). We keep thinking that maybe they worked out the kinks but it has only gotten worse. Its sad because we were pretty excited about finally getting a Whataburger here when they first opened."
"The food was good and the fries were fresh. Order via the mobile app, however, service was slow for my order and for the dining room guests."
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