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Papa Johns Pizza
6529 Clinton Highway, Knoxville, Tennessee, United States
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About the Papa Johns Pizza
Papa John's Pizza is a popular food institution located at 6529 Clinton Highway in Knoxville, Tennessee, United States. Specializing in delicious pizzas with XL New York Style crusts, creamy tomato sauce, and a three-cheese blend, Papa John's is a must-visit for pizza lovers. Their limited-time offerings include pillowy pockets of fresh, never frozen original dough filled with crispy, cuppy pepperoni and gooey cheeses. For a handheld option, try their flatbread-style sandwiches with curly, crispy, cuppy pepperoni and dreamy creamy tomato sauce. Don't miss out on these mouthwatering options - download the Papa John's App to easily order from your local store on the go.
Photos of Papa Johns Pizza
6529 Clinton Hwy, Knoxville, TN 37912, United States
Opening hours of Papa Johns Pizza
Monday:
10:00 - 23:00
Tuesday:
10:00 - 23:00
Wednesday:
10:00 - 23:00
Thursday:
10:00 - 23:00
Friday:
10:00 - ?
Saturday:
10:00 - 00:00
Sunday:
10:00 - 00:00
Reviews of Papa Johns Pizza
"Does not value punctuality enough for my purposes. I have been using Papa Johns to cater a regular gathering I have been hosting. The gathering opens with pizza so punctuality is important, because if the pizza is delayed then the gathering is delayed. Today Papa Johns was 30 minutes late in getting my carryout order of 4 extra large pizzas ready, which I put in ahead of time. This meant that I had to delay the gathering by 30 minutes. Some of the attendees of my gathering had taken time off work to attend. And I ended up wasting 30 minutes of their time because of Papa John's mistake. For this, Papa Johns gave me something like $20 off my $62 order. I don't so much want money as I want the wasted time back for the attendees of my gathering. But the fact that Papa Johns charged me anything at all indicates a degree of shamelessness about being unpunctual. They gave a partial refund instead of a full refund, because they did not want to take full responsibility for their mistake. I understand that mistakes happen, but if one is unwilling to take full responsibility for their mistake, this indicates some willingness to make the same mistake again. I mean, they can't afford to give a full refund every time they make the pizza 30 minutes late, because it must be a mistake they make frequently enough that they would be out of business if they gave a full refund every time they did this. For the purposes of my gathering I do not want for the pizza to be 30 minutes late again, which is why I am going to be taking a break from Papa Johns, and give Marco's or Domino's a try the next time the gathering is held."
"Great pizza and breadsticks, just like right amount of ingredients as I ordered, which most papa John’s mess up! I will definitely be ordering from this particular location again."
"I’ve order a couple time from this store more times than not pizza arrives cold, but a couple nights ago I placed an order and after waiting for an hour they said the pizza was delivered, I called the store and the manager said the driver left it at the door (he delivered to a wrong address) I told them my order is not there, manager said he was going to re-submit the order and have a different driver delivered it, after another hour of waiting I called to cancelled the order, manager said he was going to void the fees and he was going to give me the pizza for free (second order never got delivered anyways) 2 days later there’s a charge on my account from Papa John’s. Called the store and was told because the order was placed a Friday night that falls under last week and they cannot give any refunds from last week’s orders. So first manager did not void the fees and still got charged for a service they did not provide, Second manager basically told me the only thing they can do is store credit. I guess is ok to steal people money and be completely unprofessional and not hold their driver accountable for their actions."
"Have ordered from this location regularly with no issues till now. I ordered a pizza and drinks before 7pm got tracking saying 7:25-7:35 and at 8pm began calling them, the order arrived at 8:25pm. I felt the cold box told the driver that it was cold and it left the facikity almost an hour ago... he was rude, extremely and said "oh well... its not been that long anyways" . The order was in the drivers car for over 45 minutes and showed up cold. I contacted them and was told i would recieve a full refund. Around 9:30pm another order was delivered to my house for some reason... not sure what they thought another pizza hours after i ordered would fix??? I refused the order and have not recieved a refund. Horrible service from the manager, no call back as promised, rude driver. I would avoid this location."
"I've ordered from this location many times over the last couple of years. It's never great, but usually not awful. However, I will never order from this Papa John's again, after being directly lied to about my order status. I ordered my pizza at 7:47 PM, checked the "papa tracker" about 20 minutes later, and it said my pizza was on the way (I live 2.3 miles from the restaurant). I finally called at 8:50 to see if I needed to cancel, and was told by whoever answered that "the driver left 10 minutes ago" and that my order was actually placed at 8:35. I told him how strange that was, since I was looking at the confirmation e-mail from 7:47, and that maybe their computer system was just on the fritz. Low and behold, my pizza gets here at 8:59 and is barely warm. That's crazy how you JUST got my order at 8:35 and the pizza is already cold when I get it. I would have preferred bad customer service to being lied to. BTW I tipped 30% for a 2 mile drive, it's not like I was stiffing the driver. Avoid this location at all costs."
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