O'Reilly Auto Parts 200 Duke Drive, Lebanon, TN 37090

"Been here a few times, always nice and helpful."

"Excellent service, especially Cason this guy was very kind and helped me with everything, good customer service."

"They load me with old engine parts and my trailer all full of oil and I ask them make sure all the parts not leaking oil and he said no they don’t and now they don’t want to pay me to wash my trailer from the oil"

"So I got here at my strict appt time and was given a door. All is kosher. When I get to the door there’s a truck in it. I figure I’ll call and see if there’s another door. Halfway through I’m the driver and they hang up on me. Truck starts to leave so I go to back in and another truck zooms in the door. So naturally, I call again, and this time they don’t hang up but choose to now inform me that there’s a line for the door. Alright, well that’s info that would’ve been nice before heading around. I ask if there’s another door I can use and the answer was no. Apparently if you aren’t an oreilly’s truck and you’re making a delivery, you only have the one door option, so appts are a moot point, trucks are constantly going in and out making it difficult to even just sit and wait, and they take far too long to unload. Id rate it at zero star but google won’t let me. 0/10 if you have the option to decline a load to here, I’d recommend it. If you’re picking up here I’m sure it’s fine"

"Was sent into the store, by my husband, with some random parts that were unidentifiable by the part number listed on them. The sales associate, Donnie, was able to identify, research and get me the correct replacement parts needed right there in the store. Knowledgeable and friendly, thanks for a good experience!"